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Freedom Dodge Chrysler Jeep Ram by Ed Morse

(1,132 reviews)
Visit Freedom Dodge Chrysler Jeep Ram by Ed Morse
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–8:30pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 386-1192 (866) 386-1192
Used (855) 800-0311 (855) 800-0311
Service (888) 449-7838 (888) 449-7838

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Dodge Chrysler Jeep Ram by Ed Morse from DealerRater.

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Tim, Service Manager

Exceptional service. Very knowledgeable and customer friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

The customer service was outstanding

Sam was very professional. Customer Service is outstanding. He took his time and explain every detail to me. I was very impressed with the service I was provided with on today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Excellent Service

Tim in the Service Department took great care of me. He got my car working and made sure it was affordable. He is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Supervisor

Was in and out in a timely manner will come back again. Sam was great and very courteous with his customer service. I was very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Sales Experience

The salesman and staff were great working me and respectful with giving me time to look around first. My salesman's went above and beyond to assist me. I was surprised by the rebates and other deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

I'm a repeat New car owner, I think that might spe

Satisfied means I'm very likely to return again next year,the overall dealership has in the past done well, which is the reason why when I get the fever for a new car, I'll start at Freedom first

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Freedom Dodge Chrysler Jeep Ram by Ed Morse as your first choice for all your automotive needs! We hope to see you soon!

Recall work

I appreciated the dealership fixing the recalls so quickly. Called in the morning, got in that afternoon and work was done in 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Review

Good experience . I would recommend to my family and friends. The rep worked well with me and my wife. Was able to get a rental that day also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Very friendly and very concern

Came in to replace the radio for the back up camera Darrell was out sick I was taken care with a lady she was very friendly, concern about getting me out for my appointment at 9am a good job she did I want to Thank her very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Ewing! We're glad we could help.

Mr @ mrs King

Our experience with your service department was A-1 from start to finish The service person was always polite and very informative when updating on the status of our vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!