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Freedom Dodge Chrysler Jeep Ram by Ed Morse

(1,132 reviews)
Visit Freedom Dodge Chrysler Jeep Ram by Ed Morse
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–8:30pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 386-1192 (866) 386-1192
Used (855) 800-0311 (855) 800-0311
Service (888) 449-7838 (888) 449-7838

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Dodge Chrysler Jeep Ram by Ed Morse from DealerRater.

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Service

They have the most nice friendly and helpful people here and I like the way they explain everything to you so you can understand and they are keep you updated with everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Cherokee

Got me in and out close to their closing hours. Would recommend this facility to my friends and family. Great customer service and was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Warranty

Thanks Rochelle for all your help! Couldnt ask for better service! The wait time wasnt very long. Then she topped off the day with a truck wash! Someone should really give her a raise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oil change time

Showed up at the dealership early there were cars lined up the service guy was very professional and well dressed took ask me what I needed done was taken care of with half hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Freedom Dodge Chrysler Jeep Ram by Ed Morse and we hope to see you again.

Frank hill

I was out town on business. My truck broke down. Rockelle in service department went out her way to help get me back on the road. Also Thanks to technician great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Review

Rockelle was very good I like the service she gave me she knows what she is doing very good Thanks Rockelle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Oil change and talked to manager about my fuse box

I appreciate the manager listening to my complaint and the car air condition on the driver side is working thank you so much I truly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Freedom Dodge Chrysler Jeep Ram by Ed Morse and we hope to see you again soon!

Truck Recall

The Service Department was Johnny On the Spot! Sheila, the service tech was professional, knowledgeable, and expedient. Thanks again for servicing my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Having Ram 2500 recall fixed

I took 5 min before a service advisor approached me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Oil change

Previous oil changes were $44 and this was $64. I like coming to the dealership, but For this expense, I may look elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we really appreciate your feedback. We hope to be of service to you again in the future.