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Freedom Dodge Chrysler Jeep Ram by Ed Morse

(1,132 reviews)
Visit Freedom Dodge Chrysler Jeep Ram by Ed Morse
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–8:30pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 386-1192 (866) 386-1192
Used (855) 800-0311 (855) 800-0311
Service (888) 449-7838 (888) 449-7838

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Dodge Chrysler Jeep Ram by Ed Morse from DealerRater.

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Mrs williams

The young lady who helped me was polite and very professional..she also saved me some money on a new key that I had taped up because I lost the back that holds the battery in place...Really appreciated that a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

oil change and recall repair

Everybody was very helpful and the service did not take too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Freedom Chevrolet Buick GMC by Ed Morse and we hope to see you again.

Job well done

I take my vehicle to this location every year for my oil changes and every time the staff his professional and the job is completed at a reasonable time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Freedom Chevrolet Buick GMC by Ed Morse and we hope to see you again soon!

Recall repair

Raquel at freedom dodge was great took my car in and was out of there within 4 hours for a passenger air bag repair recall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Thanks a billion James Guerrero and Freedom Dodge by Ed Mors

Highly recommended, great car salesman, customer service & works with any situation. Thanks James, for going above & beyond for me & my family! Awesome dealership! Ask for James at Freedom Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Service excellence

My job had two services a repair and a lifetime inspection both jobs were done with excellence and expertise and contact information about the progression about the job being done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Freedom Chrysler Dodge Jeep Ram by Ed Morse and we hope to see you again soon!

Excellent service and staff!

I am from IN, and was in Dallas on business. From the moment I pulled into their service bay, I was treated with professionalism and respect. Tim Brooks (service department) was able to coordinate major repairs, warranty work and several other minor repairs required to get me back on the road. While I fully expected to be in Dallas for at least a week, the entire team was able to complete repairs in just three days. It was obvious that customer service is a top priority at Freedom Dodge. From Tim meeting me in the service bay, to the young lady in customer service as I paid my bill, to the smiling face that met me as my van was brought around, my experience was far superior to other dealerships Ive worked with. They all definitely made a tough week bearable. Five stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so happy to read such a great review about Freedom Chevrolet Buick GMC by Ed Morse! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Oil change

All around excellent service plus I didn’t have to wait that long and most important excellent customer service. Employees were very nice and friendly group of people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Great Customer Service

Great service and very helpful not overwhelming you with additional repairs very trustworthy. Tim was kind and very professional I would recommend this service center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear you found our staff was so knowledgeable and helpful!

Freedom dodge service

Honored coupon for service on my car always nice customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!