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Freedom Dodge Chrysler Jeep Ram by Ed Morse

(1,132 reviews)
Visit Freedom Dodge Chrysler Jeep Ram by Ed Morse
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–8:30pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 386-1192 (866) 386-1192
Used (855) 800-0311 (855) 800-0311
Service (888) 449-7838 (888) 449-7838

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Dodge Chrysler Jeep Ram by Ed Morse from DealerRater.

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Leon Peterson

Thanks Dallas Dodge for making my visit a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

customer review

Tim got me in and out for a factory recall and oil change in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear everything was done quickly and to your satisfaction!

Awesome experience!

Staff was awesome! They got me in and out no problem. I see there's a new team up there I didn't get anybody's names but everybody was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Freedom Chrysler Dodge Jeep Ram by Ed Morse and we hope to see you again.

Great Service

Great experience overall Samuel was more the helpful and got me in and out highly recommend this service at this dealership! Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Quick Lube Department was Fantastic

If you need your car service, i.e., oil change, please as for Mr. Ojeda his Customer Service is astronomically great! He does everything with a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Freedom is AWESOME!! A

Experience was outstanding! Fast Friendly people. No dealership games; just great service. Would do it again in a minute!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

The reason I go here is the customer service

Spell check this survey. The customer service is the Best. My service coordinator is always professional, friendly and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Service Department is amazing!- Rockelle and Terry

Rockelle (Service Advisor) and Terry (Lead Technician) will listen to your concerns and work to repair your issues. I had to go through 4 other RAM Dealerships before I found these two gems. Their Manager- David will work with you to handle your concerns and repairs in a timely manner and supports his employees and his customers. BEST RAM DEALERSHIP EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

repair work at freedom dodge

excellent experience, tim brooks kept me informed and the results were wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Great service

I love freedom dodge in Duncanville, everyone is so nice and friendly, they really work hard to make sure that you are satisfied, nice service and nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!