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M2 Auto Group

(211 reviews)
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday Closed
(732) 333-3396 (732) 333-3396

Reviews

(211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Beware!They tampered with thecatalytic converter!

BEWARE! This dealer sold me a car that barely drove off the lot, and check engine light went on. I took it back, don't know exactly what they did to fix it. So I took it to my mechanic and he confirmed this dealer illegally cleaned out the catalytic converter! Rendering this $10,000 car useless! As it won't pass inspection after they illegally tampered with the emissions system. Now they don't want to talk to me!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
17 people out of 18 found this review helpful. Did you?
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Joe was great.

Joe was great. He was up front and honest with everything. It was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Don’t be fooled by fake prices online three to $40

Well for one, I was two hours away from the dealership when they first advertised all the vehicles online for a good price when you get there the cars are marked up three to $4000 more than what they are. Unfortunately I was unable to purchase any vehicle at this place

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
10 people out of 11 found this review helpful. Did you?
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RUN!

RUN!! Don’t ever buy a car from these people. I brought a Jeep cash 6 months later the engine went called 4 times! Emailed them 3 and got nothing!! They are crooks I don’t even understand how they are in business horrible people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Bought a car no check engine light but when it was

Bought a car no check engine light but when it was delivered the check engine light was on. Three weeks later absolutely no help whatsoever and the car is still misfiring and cannot get inspected. Do not go to any of their stealerships! Avoid at all costs. Buying a rental car with 6 million miles is more trustworthy and reliable than M2 Auto Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

horrible .

horrible . car looked new in picture . drove two hours to look at it and car was dented on both sides and needed a paint job . sales guy didn’t even give me one minute . walked by me and said go inside and get key if you want to drive it never stopped walking by me . sad place . very dishonest and rude !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Called on the phone, told them we have over 1h 1/2 drive.

Called on the phone, told them we have over 1h 1/2 drive. Asked, does it look as good as it does in the pictures. The guy said “it has a few scratches”. Drove all the way to look at the car, price on car is over $2,000 more than on internet, paint job is horrible, all peeling and many dents including messed up bumper. Don’t trust them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

We were interested in a mini copper.

We were interested in a mini copper. Robert was extremely rude in the phone when I called. He didn’t have the time to answer my questions and told me “ He was not interested in selling me a car” unbelievable! I wouldn’t buy a car from Robert or his business. He has a very bad attitude. He should be embarrassed!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Customer Service

Great customer service, they helped me fix an issue that the finance company made. They were very patient and called everyone they could to make sure my loan was still intact and that the financing company owned up to their mistake and made things right. I would highly recommend this place. Chantal is very knowledgeable when it comes to the finance portion and can help you as much as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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recently purchased a vehicle and did not notice on the

recently purchased a vehicle and did not notice on the website it was a salvage vehicle even after I asked her why the vehicle was cheap she just said because they get them at whole sale we even spoke on the phone numerous times before coming down they could have at told us and let me make the decision if I still wanted the vehicle. That was not all so after getting the vehicle since the title was not clean we had to get a enhanced inspection upon we discovered we would need the title for it so it took them over a month and a half to get to us then we were told it wouldn’t pass without new tires upon calling them back they told us it’s not there responsibility to sell us a car that can pass inspection just inspection ready. Now the best part after purchasing the vehicle about 4 months which was barely driven due to not having plates it’s broke down and can’t even be driven terrible dealership. For the record after the fact they said it was listed on the website which I did not see and in the contract which I did not see also I was looking for another vehicle after purchasing one from them and as soon as I spoke with any sales rep they would tell me immediately that the vehicle is a R title happened a few times this place is just shady and definitely don’t recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.