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M2 Auto Group

(211 reviews)

Reviews

(211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of M2 Auto Group from DealerRater.

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Pleased so far

I recently purchased a corvette from the M2 Auto Group. My salesman , Robert, was professional, knowledgeable and honest. All in all my experience with the M2 Auto Group was a positive one and I would recommend them if you are looking for a quality pre-owned vehicle.. ct / long branch, nj

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trash truck

I bought a f150 ftom them. They hid the fact it had issues with a dead battery, the dead battery reset all the sensors and they told me the car was fine, the day after i bought it the brake lights lit up and i lost brakes with my kids in car, i called them and they were no help. Later on after paying over 1000 on repaired brakes the engine starts miss firing again yet another issue hidden by the sensor reset its going to cost another 1200 to tepair and i call to try to get my money back they refuse... basically we were scammed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trashed truck

I bought a f150 ftom them. They hid the fact it had issues with a dead battery, the dead battery reset all the sensors and they told me the car was fine, the day after i bought it the brake lights lit up and i lost brakes with my kids in car, i called them and they were no help. Later on after paying over 1000 on repaired brakes the engine starts miss firing again yet another issue hidden by the sensor reset its going to cost another 1200 to tepair and i call to try to get my money back they refuse... basically we were scammed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

IF BUYING A CAR STAY AWAY

If you’re thinking about buying a car stay far away from these guys. Purchased a car from them last month. Been having problems ever since. Not even a week after the purchase (about 4 or 5 days) the transmission goes.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

WORST EXPERIENCE EVER

If you’re thinking about buying a car stay far away from these guys. Purchased a car from them last month. Been having problems ever since. Not even a week after the purchase (about 4 or 5 days) the transmission goes.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I have to say I was impressed with this dealer. Great customer service and overall my experience with them in general was pretty good. Highly recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hyundai Genesis Coupe

I would definitely recommend this place to anyone looking to buy a used car!! Chantal my finance gal is very patient and goes over everything thoroughly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience

Overall I had a wonderful experience. Employees were extremely helpful, quick, and made it stress free! Would recommend to anyone looking for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2008 bmw/328i/convertible

excellent experience they honored the internet price no haggle paperwork reflected an over charge , but was refunded immediately would recommend to family price was good

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Good lot

Boris the salesman was excellent. He was polite and thorough. I was getting a car for my son and he was fair on the price also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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