Arrowhead Autosport

The people at Arrowhead Autosport are incredible. I bought a super clean 2014 Audi A8L from them, and it is amazing. Hamid was exceptionally was extremely pleasant experience with no pressure, no haggling, no issues whatsoever. I bought a car from 1500 miles away and very satisfied.

After my wife's car was totaled by a driver with no insurance we were put in a tough situation. Luay helped ease the stress and got us exactly what we wanted.

Buying a car from Arrowhead Auto Sport was the best car buying experience I’ve ever experienced. Louie and Tim were awesome to work with, responded to me quickly and came through with what they said they were going to do. When I’m ready to buy again, I’ll be heading back to them.

CHANGE Unfortunately, I have to change my rating due to the response to issues with our vehicle. The "we owe" items have not been taken care of. Tim assured us that if we had issues, he would help. (NOTE: The TPS, VSC, and Check Engine lights were on when we left and Tim knew and said he would take care of). Problems were discovered when I took it in for the safety recall - vacuum hose disconnected, faulty spare tire tps (2nd bad tps on vehicle), headlight sensor disconnected and leaking steering rack. It also had a very warped front rotor. We have put in a chunk of money on this. When we informed Tim of steering rack leak (discovered by 2 different mechanics), we were told that our mechanic was picking at the vehicle to get more money (this and the spare tps is all we are asking). We want to be sure our vehicle is safe for my daughter and me. I am very disappointed as Tim claims they are so different, take such pride in their vehicles, want to be sure you're happy, and willing to help you out - but it hasn't been true. He has gone back on everything that made me feel comfortable. It's a nice vehicle, just feeling very frustrated and deceived. ORIGINAL from 3/2/19 was 5 stars Place is clean, comfy and inviting. No hassle sales. Tim was amazing! He made us feel important - listened to our needs and concerns and addressed them all - worked hard to find us best financing. BTW thank you for introducing us to the Lexus GX 470! Very trustworthy. You won't be sorry.

We came in on several occasions after calling ahead and being told we are approved. The did not have the car we told them we wanted to see on our first two visits. Each visit we drove alternative cars to find them to have major mechanical problems like broken tire rod and yet where priced at the top of the kelly blue book or above. When we finally were able to drive the car we wanted to sleep on it but got all the information including the bank name of where we were approved. When we came back to purchase a car, they said we cant be approved for the one we have been looking at, but could approve us for a newer vehicle. We drove a newer one to find more mechanical problems. When returned the car they simply said we dont have a car for you. The first time we came for a test drive, they just handed us keys and a license plate and helping people who would step in front of us rather than helping in order. JUST AWEFUL customer service and we would have not come back after the first visit if you had not said we were approved when we clearly were not

I came to Arrowhead because of their reviews and they had the perfect vehicle that I wanted to buy. I went there with my checkbook ready to write a check and go home in my new car. When I got there and met the salesperson Bob, I knew after 5 minutes that I wouldn't be buying my new car there!! He was bossy, zero personality, and acted like he was doing me a favor by helping me. I had a few simple questions but was surprised when he acted like I was bothering him for asking. He talked down to me and embarrassed me in front of my friend that came with me. I left immediately!! I felt like I had an experience with the most typical "used car salesman" of them all!!

Tim helpeded our daughter buy a 4 runner it seemed like a great deal but in less than two weeks it gave out! $900 worth of damage! Don’t trust this company or this man- he is like a politilician - says one thing and does the opposolite! He said if anything happens he will treat us right / he did not left our daughter with 0ver A $600 bill and after several calls and emails from me, her father he would not call me back- only two weeks later would he responsd! He responded to my Google rating only saying I was not the owner of he car and he could not talk to me - even though my wife and I were there during the sale and he confirmed he would cover us ! I left several message on his cell phone and never even once got a call back! Customer service is lacking he reminds me of a crooked politician! Go elsewhere if you want someone to be honest and stand for what they stand for - customer service! I will continue on Google response because you, rhe customer deserve the truth and trust of a fellow customer!! Go with a reputable biiger auto dealer!

Contacted them about a car and they got it nice and clean for showing. They let me test drive it hassle free and didnt try and gives me a big sales pitch. Liked the car so I bought it all under an hour. They even had a guy come out and cut me a second key since they only had one on hand. They really treated me well and took care of everything. Great car with a great experience!

I had the pleasure of coming to Arrowhead Autosport while looking for my new car. I saw a few Nissan Xterra on cars.com and went on my search. I had stopped at two other dealerships and wasn?t happy with the cars. They were either not well taken care of or had accident histories. My third stop was Arrowhead and I was greeted promptly and offered coffee while they pulled the car I wanted to see around. Steve helped me throughout the process, showed me the car, let me test drive it, and nobody ever had to go with me like they do at most dealers. After a ten minute drive I decided I wanted the car, but I needed to trade my current vehicle. They appraised it in a matter of minutes, and gave me a better price than the other dealers I had been to. I felt they really wanted to help me. I decided to buy and was finished with paperwork in under half an hour. I love my new xterra, and I loved the experience at Arrowhead Autosport. I will certainly refer anyone who needs a car and wants to be well taken care of to Arrowhead.

My wife and I visited Arrowhead last weekend to look at their selection of Lexus GX 470's. We returned to the dealership on the evening of Friday January 26 to look at a 2006 model they had in stock. We drove the vehicle and decided we would like to purchase the vehicle form Arrowhead provided they could give us a decent amount of money for our trade in. We were told by the salesman (John) that all of the folks who could appraise our car had left for the day and that he would take our information down and get back to us first thing on Saturday morning. Saturday morning came and went and we decided to call the dealership to see what was going on. When we called back we were told that the morning was very busy and that it was also John's last day of work at the dealership. We were then told to take a picture of the vin number and the mileage, send it to the salesperson on the phone (Erica) and that we should come back down to the dealership so that an accurate number could be provided to use on our car. We drove back to Arrowhead on the night of January 27th. Upon arriving at the dealership we were greeted by Erica who told us that the folks in charge would inspect our vehicle and give us a price. Three people looked over our car for about three minutes, did not drive the car. Erica was then sent into the waiting room to inform us that they would offer us $11,250 for our trade. I then told Erica the offer was not only low but extremely low. She told me that I should try to sell the car on craigslist as it needed "work" and new tires. I told her that all four tires had been replaced 3000 miles ago at a cost of nearly 1000 dollars. This did not seem to matter to Erica. At this point one of the three gentleman who "appraised" our car came into the waiting room, did not introduce himself and mumbled to us what we would actually like to have for our car. I told him what I would like to have and instead of responding or saying something like "sorry but I cannot make any money if I pay you that amount for your trade" or "I have had this car on the lot before and I have had too much trouble trying to sell it" he just turned and walked out of the waiting room. I heard him say something to another employee about our car and then nothing. Erica then re-iterated that we should sell our car on craigslist and that was it. None of the "appraisers" ever introduced themselves or even took a second to treat us like actual customers. Our car is a 2011 Mercedes Benz GLK 4-matic with a very low 61000 miles. I have all maintenance records on the car. Upon arriving home I set out to research how they had arrived at such a fantastically low number. When I looked on line they had simply searched for the absolute lowest end of average and told me that that was what they would pay for the car on trade in. I did not have to waste my Saturday evening driving back to their dealership if they already knew that they either did not want my trade or they were going to give me bottom dollar for the car.