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Arrowhead Autosport

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Autosport from DealerRater.

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The very rude and unprofessional

Just recently in the month of September I called And asked about a few vehicles on their lot I was treated like I was dumb I didn?t know I was talking about prices never change interest rates awhat they are I wouldn?t do this for my mom that is what I got over the phone very rude every time I called

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello again Anonymous. We got your previous review, and understand you feel someone was rude to you on the phone. We apologize for this, and would love for you to give us a second chance. Our job is to make our customers happy and comfortable, and if you read our reviews, you will see that we do a very good job at this. If we failed you in some way, we apologize. Best of luck with your car search, and if we can be of any help, we would love to try and help you.

Not Recommended at all!

I would not ever buy a car from this dealership! Vehicles are entirely over priced. The salesman that was "helping" me was very rude. I had called to find out the status of my loan, after he did not call me first thing in the morning as he said he would...the first phone call I made I felt like he didn't even know who I was, the second time I called he was rude and hung up on me with out saying good bye. They pulled my credit report so many times that my score dropped 40 points. I am sad I ever even went to Arrowhead Auto.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Anoymous. We are sorry if you had a bad experience. We are a small family run business, and depend on on our customers for our existence. That said, I've never seen anyone be rude to a customer, as they are our livelihood and it wouldn't be smart to be rude. As well, you mention your credit was pulled multiple times and your score decreased, however, it Is not the practice of us or any dealership to pull credit more than one single time. It isn't necessary nor would it be beneficial in any way. So that, in fact, is simply not true. If your credit score dropped it likely due to something else that occurred in between you checking your credit, such as a credit card balance increasing or you not paying a bill. In the end, we are sorry if your really did have a bad experience here or at any other dealership. We wish you the best.

Great experience

I had an excellent experience buying a used VW here. The dealer John was very transparent with us through the whole process and was readily available to answer all our questions and help us through the process. I highly recommend this place because the dealers are straightword and you know what you're getting into.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Shelby. We wanted to say thank,you for the nice review, and we appreciate you trusting Arrowhead Autosport for your used car purchase. We hope you are enjoying your new vehicle, and strive to make the car buying experience as transparent and smooth as possible. If ever you need anything, please don't hesitate to call us.

i find the car s i want

nice honest and helpful people they are doing there best to make you happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Noori. Thank you for purchasing your vehicle here at Arrowhead Autosport. We are glad that you gave us an opportunity to help you with your new car purchase, and if we can ever help you in the future, please let us know.

2010 Subaru Forester

After spending days trying to find a trustworthy used car dealer in the Springs that actually presented his vehicles with attention to detail, I performed a word search for reputable dealers within 50 miles and Arrowhead was everything I was looking for. Quality, slightly used cars with great unbiased reviews. Tim, the owner, was attentive from the first online inquiry and saw me through every aspect of the purchase personally. I must note that since my credit was not stellar, he was able to acquire financing at a very reasonable interest rate from a reputable institution right up the street from my house. I researched the vehicle online, pulled down a free Carfax, applied for financing within minutes, and got a positive reply the next day. Once I drove out to the shop, I experienced a haggle-free, no-pressure transaction that took exactly one hour from the time I walked in the door til I drove off the lot. Since this is a family owned business, Tim ensures you?re treated as such and of course wants your repeat business, so he has nothing to hide. It?s only been one day with my new wheels, but feel great about the whole experience. Tim, on numerous occasions, insisted I reach out to him if I had any questions/concern/issues and I believe he was sincere about it. I highly recommend you seek out this gem in Parker, CO. Well worth the drive from Peyton! Anthony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Anthony. Thank you for taking the time to write such a detailed review. We are glad that the general manager, Tim, was able to help you get approved, even with challenging credit. We have great relationships with local credit unions and are happy to be able to help people with all different credit scores get approved for a car here at Arrowhead. We try hard to make the buying experience as simple and painless as possible, and are glad you appreciated that. Thank you again for your business. Because we are a smaller family-run store, we rely on people like you to trust us with their vehicle purchase, and to share your experience with others. Thank you again for being such a great customer, and we are pleased you are enjoying your new ride.

Best car buying experience ever!!!

Well like most people I typically dread buying a car. New or used it all feels like a big game. Not here though! I literally enjoyed the whole experience. Everyone was so nice and low pressure. Tim is absolutely amazing. He went above and beyond to get me into my dream car. I can't imagine going anywhere else after this experience. I'll definitely recommend to my friends and family and I'll be back myself should I decide to upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind review. We are thankful you purchased your new car at Arrowhead Autosport, and glad the experience was pleasant. We go out of our way to make sure the buying experience is as painless and stress-free as possible. Thank you again for trusting in us for your automobile purchase.

Great car shopping experience

Tim Lacy at Arrowhead Autosport is a pleasure to purchase a car from. He helped me take home my new car that day and gave me a great price on my trade. I definitely recommend Arrowhead and Tim to anyone looking to purchase a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi! Thank you for taking the time to write a review. We are glad that you had a great experience, and thank you for purchasing your new car from Arrowhead Autopsort. If ever we can be of service to you in the future, please let us know. We are here to help.

good .good.

Everthing is good . Nice . Just want get another key.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Zhu for your kind review. We are very happy that you are enjoying your new MDX. We strive to make our customers happy, and are glad your experience was good. If we can help you in the future, please let us know.

Arrowhead Autosports is awesome!

We just purchased (yesterday) from Arrowhead Autosport. What an extremely pleasant experience, no pressure, no haggling, no issues what so ever. Friendly and a real comfortable environment, the process was easy and and stress free. If you're in the market for another vehicle I definitely recommend checking out the inventory and visiting Arrowhead Autosport. Couldn't have asked for a better car buying experience. Will definitely purchase our next vehicle from them as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review, and for purchasing a car from Arrowhead Autosport. We are thankful to each of our customers for giving us the opportunity to help you with your automobile needs, and are glad you are enjoying your new car. Please feel free to contact us in the future if there is ever anything we can help you with.

Great selection and five star service!

Found this dealer gem via cars.com when looking for a Subaru Impreza for my daughter. The car was in better condition than I expected and the customer experience was outstanding! Tim Lacy was amazing to work with. No high pressure tactics. Car was fairly priced and they showed us receipts for all of the work that was done so I knew I was getting up front. Highly recommend Arrowhead Autosport and Tim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Bryan. We wanted to thank you for buying your new car at Arrowhead Autosport. We appreciate your business and are happy that you had such a good experience. If we can help you in the future with anything, please let us know.