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INFINITI of Warwick

(497 reviews)
Visit INFINITI of Warwick
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 870-6121 (855) 870-6121
Used (855) 223-6260 (855) 223-6260
Service (855) 333-2072 (855) 333-2072

Reviews

(497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

It was a great experience dealing with everyone in sales and service. That would be David Gomez, Sam Abou-Ateih, Jef Funaro and Ron Antonucci credits to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We, at Infiniti of Warwick, are thrilled to see that both our Sales and Service Teams provide you with great experiences. Thank you for doing business with us.

Outstanding!

Ron always delights with next level customer service! He makes me feel informed and confident to make decisions and keep my Infiniti running like new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Stephen, thank you for the high-star rating for our team here at Infiniti of Warwick. We strive to provide top-notch customer service and are delighted to learn you had a knowledgeable and attentive experience with our Service Team. We look forward to continuing to take care of you and your vehicle.

great customer service

Ron Is a pleasure to deal with and always goes above and beyond with customer service! He coordinated both of my cars at one time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Christine, we strive to provide top-notch customer service to all of our customers and we're glad you experienced that. We look forward to seeing you back to Infiniti of Warwick again in the future!

Super job by all

From the service provided by the technician, Mike, fast and efficient, to Ron getting us taken care of and back out the door, SUPER JOB. Everyone at the dealership was great from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Marilyn, We are thrilled to learn about your timely and efficient service experience. Thank you for your business and positive review. All the best from us at Infiniti of Warwick.

Courteous Service

Ron was great as always. He keeps me updated on how things are moving along with my car and the time wise portion on how much longer it will take.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dear Bianca, All of us here at Infiniti of Warwick are glad to earn this rating because you had a warm interaction with our Service Team. I appreciate your furnishing this nice recommendation. Thank you for choosing Infiniti of Warwick.

Maestro

Ron is a true professional. He listens to my concerns and solves the problems. Never keeps me waiting. He informs me of the price beforehand and how long the job will take. Thanks, Ron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Dan, Our Service Team listens to our guest's concerns and will keep you informed about the price and get the job done in a timely manner. Thank you so much for doing business with us at Infiniti of Warwick.

Steve is our go to guy!

Steve Romjue has helped us getting one of the car that we’ve been eyeing for about a week at the Infiniti dealer. He was such a friendly guy that you forget why you’re there. The transaction went smooth and we would highly recommend him to any of our friend that is looking for a car there. This might be the place that we’re buying a car from now (as long as he still work there).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Sayoeun, we take our reviews seriously and are delighted to learn about your experience here at Infiniti of Warwick. Your feedback is much appreciated. Our team is available should you require any extra help. Have a lovely day.

Always a good experience

Always a pleasant experience at this dealership. Very friendly and they give you a video of whatever work was done on your car. What a great idea

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review. We're so happy to learn that you appreciated the service video. We are happy to assist with any of your future needs at Infiniti of Warwick.

Great Customer Support

Service team was great especially Ron. Worked through the immediate issues and kept me up to date on repairs. Loaner car was equal to my vehicle being repaired

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for the positive feedback. We are thankful to know that our Service Team was able to identify and successfully get your repairs remedied. It is also great to see that our team was able to get you into a comparable rental while your vehicle was being serviced. Thank you for choosing Infiniti of Warwick for your automotive needs.

great service great experience

service was prompt and friendly. Ron was professional courteous and helpful. I would not go anywhere else for service . Facilities and staff were great and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Florence! Thank you for choosing Infiniti of Warwick for your service needs. We are pleased to know that our Service Team was able to provide a professional and courteous experience. Please let us know if there is anything else we can do for you.