INFINITI of Warwick

Most of my contact is with your service department, which is a very pleasant experience. As for the rest of your dealership, it is like any other dealership, the emphasis is on selling the vehicle, no matter what.

I bought a used 2018 Q50 last year. I have had it serviced at this dealership ever since. From the sale to service I have never been disappointed. Thank you Sergio Vaz and Bill Wise

Always professional and courteous. walked in without an appointment, found a way to get me in for an oil change and tire rotation as I was overdue and traveling soon. I absolutely love the walk around videos from the technicians explaining everything they completed and an overall report on the car.

I have always received quick, efficient, and precise service at Infinity of Warwick. The waiting room is great, big, clean, offers coffee and snacks. I never mind waiting there. The video of the service being done is an excellent addition to also being told, personally, what has been done and what is needed to be done. Thanks so much.

Sergio is our guy and as always everything was perfect. There are good folks at this dealership and it shows up in their service. I cannot say enough. THANKS Infiniti Warwick!

I always bring my car to Infiniti of Warwick for service, and they truly take care of me. The work is done correctly, they don’t overcharge, and most importantly they don’t try to talk you to into service or repairs you don’t need. I recently needed a new inspection sticker, and made the mistake of going to Midas because it’s very close to me and I thought “it’s just an inspection sticker… I’m not going for service”. Midas stated my car failed the inspection because my rear brakes were “damaged” and I needed a new set of brakes for $500+. I found this hard to believe because my brakes felt fine, and the last time I was at Infiniti (about 1,000 miles ago on my odometer) they made no mention of my brakes needing replacement. I told Midas to just give me the fail paperwork and I’d consider my options. I called my service advisor at Infiniti (Ron Antonucci) and explained the situation. He got me an appointment right away. They checked my brakes and confirmed that they were totally fine. The pads measured at 5.5mm and were far from replacement considering I drive very few miles. They were able to pass my vehicle and give me the inspection sticker without having to go back to Midas. Infiniti of Warwick literally saved me over $500. Whether you’ve purchased your Infiniti there or not, this is definitely the place to bring your car for service done right!

My experience with Warwick Infinity was absolutely terrific, 💯. The professional service rendered is reflective of the value and appreciation that Warwick Infinity has for its customers. I am looking forward to a continued customer relationship.

I have always waited for my vehicle when it is being serviced I find the customer lounge to be clean and comfortable and it provides snacks and bottled water. I consider the Infiniti dealership to be a first class act. Unfortunately, They weren't able to get my vehicle washed and vacuumed due to a backup and I could not wait the 35 minutes I was quoted as a wait time. This is no reflection on Sergio as it was not his fault.

Wonderful experience from our initial encounter all of the way through. Bill is a professional who was great to work with. We purchased a used vehicle and there were none of the “games” we were encountering at other dealers. I will definitely purchase here again!!

great Dealership Sergio Vaz is amazing, i have bought 3 cars and my experiences have been great