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Mazda of South Charlotte

(828 reviews)
Visit Mazda of South Charlotte
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
New (980) 224-6016 (980) 224-6016
Used (980) 224-5672 (980) 224-5672
Service (980) 224-5686 (980) 224-5686

Reviews

(828 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of South Charlotte from DealerRater.

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Waiting area

While I understand the need to close the waiting area due to the precautions about the virus it would have been nice to have an area outside where a customer can sit and still keep the distance requirement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for providing your feedback and for the excellent rating! We are now offering complimentary valet pickup and delivery service for the safety and comfort of our customers since our waiting lounge has closed. We appreciate your patience while we take precautions against covid-19. Thank you for your business.

Mazda CX9 2020

This is the third car that I' m leasing with Mazda South Charlotte. The sales team is amazing. Especially Moe, he is like a friend, he helps me to find the right solution for the leasing. He is always available for any questions and support. THANK YOU MOE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You, Michelle, for the great review! Thanks for stopping in and happy driving.

Best car buying experience!

Moe did an excellent job at explaining all the features of my new Mazda! He was extremely professional and down to earth at the same time! Very helpful during the whole process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Mary! We appreciate your kind words and are glad to hear you have a pleasant experience. Drive safe, and we look forward to working with you again sometime.

This is my favorite Mazda dealership in Charlotte, and...

This is my favorite Mazda dealership in Charlotte, and probably all of NC. I've had 4 Mazdas in the last 9 years, been to 4 Mazda dealerships, and without doubt had the BEST service here. Their auto service is fast and thorough. The common area is nice too, filled with snacks and Starbucks machines, and tv's and a large clear glass window so you can see your car being serviced. Sarah Shepard is an awesome sales person and was very helpful in helping me find my 2020 Mazda 3 Sedan. I appreciate their professionalism and customer care. I'll definitely be back and will refer my friends here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love my new Mazda 6. Everyone at the dealership was so...

Love my new Mazda 6. Everyone at the dealership was so helpful, but especially Moe. He walked us through every step and was patient with us! Will definitely be going back for our next car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sarah was great. I love my new mazda 3. Thank you again...

Sarah was great. I love my new mazda 3. Thank you again to the entire team at Mazda of south Charlotte for helping me achieve my car dreams.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wasn’t even sure I wanted the Mazda CX-9 until my...

Wasn’t even sure I wanted the Mazda CX-9 until my salesperson Moe suggested I take it for a drive...I was sold!!!! The car drives like a dream and has all the best safety features. Moe made the whole buying experience a breeze. I highly recommend this dealership and be sure to ask for Moe Bedwan when you get there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Renewing Lease

Moe is the best! Very trustworthy, knowledgeable and efficient. Highly recommend working with him and his team. I love my new car and have enjoyed all of the new features they described to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Katie, Thank you for the kind words regarding Moe. We appreciate your business, and let us know if we can help you with anything else.

Moe Bedwan

Moe was extremely patient and kind in helping me work through options to get what I wanted! Thanks to Moe, this was by far the best experience I have ever had getting into a new vehicle :).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rima, Thank you for choosing Mazda of South Charlotte! We're thrilled to know about the excellent experience Moe provided during your visit. We appreciate your business and let us know if we can help you with anything else.

Moe Bedwan - Mazda of South Charlotte

It was great working with Moe and he made the buying experience so much easier. He allowed my wife and I time to make a decision without any pressure. I would definitely go back to Moe in the future for any car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ryan, Thank you for choosing Mazda of South Charlotte! We're happy to know Moe provided you with excellent service during your visit with us. We hope you're enjoying your new car!