Reviews
Tommy Freeman is THE BEST service advisor. That’s it....
Tommy Freeman is THE BEST service advisor. That’s it. Nothing else to say. He is the dealership’s saving grace. Takes very good care of me.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks a million! We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.
Get experience at the service department at Bob Moore...
Get experience at the service department at Bob Moore Infiniti in OKC. Tom Metheny, Service Mgr., has a great team including Tommy Freeman! Rate them a 10 out of 10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Rick, We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding. Respectfully, Tom Methany
Logan did OK showing the vehicle. AJ lied about the car...
Logan did OK showing the vehicle. AJ lied about the car would only come with 1 key unless we paid his price to close the sale. This was a dealer owned loaner car with just over 7k mikes. They had both key fobs the whole time. Smh...Mike did just fine finalizing the paperwork. This was our first time to purchase from Bob Moore Infinity and it most likely was our last. With that being said we are very happy with our car. The buying experience not so much.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for the feedback and please know our managers are reviewing your transaction and will be addressing your concerns. It’s never our aim to disappoint and we’re sorry your experience didn’t meet expectations. If you would like to discuss this further, please don’t hesitate to reach out to me directly. Respectfully, Travis Jacques, General Manager 405-748-8000
Steven was friendly and fun to talk to. He was easy going...
Steven was friendly and fun to talk to. He was easy going and didn’t make us feel pressured as customers. He was willing to work with us and get us the best deal possible.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind comment. We’ll be here if you need anything down the road. Until then, happy driving.
Yes, there honest dealerships out there!
I can’t say enough about my buying experience from Bob Moore! They were honest and upfront and really made me feel at ease. I just purchased my 2nd vehicle for them, and will do it again when it’s time to upgrade. They really are top notch!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review, Amie!
Very satisfied with people and process of sales, it was a...
Very satisfied with people and process of sales, it was a nice change with no hassle, salesman was above and beyond, Blane met me on his day off.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your positive comment made our day. Thank you so much
As always, Reg & Holly in bob Moore infinity service...
As always, Reg & Holly in bob Moore infinity service department goes above and beyond to insure a first class customer service experience everytime! Have always been impressed! Diane
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Diane, We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.
AJ is absolutely the best salesman ever!! Everyone at the...
AJ is absolutely the best salesman ever!! Everyone at the dealership was helpful. Tia in finance was great as well. AJ also took me to service and introduced me to the service manager. It was a great experience. I love my new car and know that the Maintenance will be taking care of at Bob Moore Infiniti.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Cindy Lou, Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Infiniti anytime. We’re here to help!
Service did a Great Job ! Chris Tannyhill , our advisor...
Service did a Great Job ! Chris Tannyhill , our advisor kept us posted as to the service being done along with the timing so we could make another obligation we had that day ! Appreciate the courtesy wash and vac as well ! Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dale, We appreciate your business and your kind words. We hope you’ll trust us for your future vehicle service needs.
Service department
Reggie Addington is the best service rep. Ever it was a pleasure working with him during the repair work on our vehicle. He was knowledgeable on everything I had a question about and kind throughout the entire visit. We will return upon our next service schedule.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We take pride int he skill and knowledge of our Service Department. We're glad you appreciate it, too. Stop by anytime!