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2015 state dealer award
View 4 awards
2015 state dealer award 2014 state dealer award 2013 state dealer award
2015 consumer dealer award

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore INFINITI from DealerRater.

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Great Salesman

Heath was an excellent help when it came to buying my new car. He was very friendly and did what he had to do to help me get my new car. I would say that the manager there was kind of a rude person, but that's nothing new from most of the dealerships I have went too. Overall I would work with Heath again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

Former car salesman

As a former car salesman I was very impressed with Rick and my whole buying experience. My experience was top notch! From initially finding the vehicle on the internet, to completing my purchase in the finance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kevin, we are very happy to have provided you with such an impressive car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The General Manager has zero customer service

When the GM Cory Sutter tells you that you will never buy a car from Bob Moore Autogroup ever again because he is mad and won’t pay to fix a car you haven’t even purchased yet. Obviously go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Purchase of a new vehicle

My Infiniti Q50 was totaled in a car accident and I had been researching different vehicles, dealerships, etc. prior to making my new purchase. We decided to go with another Infiniti vehicle, since I loved my Q50 and how it performed throughout the years of ownership. I contacted Bob Moore Infiniti to set up an appointment and to let them know what I was looking for and my expectations as far as vehicle options/pricing. The reason I did this ahead of time was because I didn't want to waste any time with any "sales talk". Jeff Collins, New Car Director, answered my call, took notes and set up an appointment. Blane Hopkins was assigned as our Sales Associate. Blane was very helpful and kind throughout the entire process. Between him and Jeff we were able to obtain exactly what we were looking for; no wasted time. I absolutely hate shopping for cars because Dealerships usually spend an enormous amount of time offering you deals you have clearly expressed no interest on. Everyone we came in contact with was very pleasant and professional. 'Bob Moore Infiniti' understood our expectations from beginning to end delivering what we wanted, and respecting our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark G.

Craig was excellent he helped find us exactly what we wanted. Third car we bought from him .Tommy in service is excellent .Larry was excellent with paperwork / finance. Only place to buy a car from!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mark, thank you for taking the time to leave a review for us at Bob Moore INFINITI. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

Infiniti QX60

Larry was awesome! They worked with me living out of state. It was a smooth process when I came in to purchase. The nice lady that went over my car did excellent at delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Okcbb

Had a great car buying experience. They stayed late to help complete the deal. My wife said they was her favorite place to shop. We look forward to using the dealership for maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a great buying experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Used Car Purchasing

Logan was outstanding in assisting me to purchase my 2013 Nissan Maxima. If you are looking for a used vehicle at Bob Moore Infinity ask for Logan. He is a jewel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

Great Used Car Buying Experience

We had a great experience at Bob Moore INFINITI. Blane Hopkins and Phillip were top notch. We are loving our new Chevy Tahoe. We definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your positive comments about Bob Moore INFINITI! If you have any further questions, please give us a call. We're always happy to help!

Great experience and great people to work with. Wi

Great experience and great people to deal with. Will shop there again. Will tell our friends to shop there. Not the color we wanted but close enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your positive comments about Bob Moore INFINITI! We hope to be of service to you again in the future. Best wishes, Bob Moore INFINITI