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Automax Atlanta

(771 reviews)
Visit Automax Atlanta
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
(866) 712-3179 (866) 712-3179

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Atlanta from DealerRater.

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My husband and I had been on the search for a new car for...

My husband and I had been on the search for a new car for a while, when we pulled up to Automax Atlanta, Greg came outside to greet us with enthusiasm and a smile. We told him what we wanted, test drove, and finished the deal in 1 hour! Can’t beat that. I will be sure to refer all my friends and family to Greg!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Phil was Great in his approach to sales. He was not pushy...

Phil was Great in his approach to sales. He was not pushy and he told us exactly what we needed to know. He is a trustworthy person and deserves recognition for his work. Chad also helped us in management.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alex was great and understanding of my need.he did an...

Alex was great and understanding of my need.he did an amazing job I came for a different car and his advice made me to buy what I never thought. It's a lovely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Delivered with 3 bad $300 tires

Purchased a used vehicle sight unseen from this dealer in late June. Upon receipt I didn't notice anything wrong other than the underbody cover that was in the trunk for some reason, took a look and the other panel was scraping the ground.. No big deal. Took a 10 minute drive and the tire pressure light came on (You have to drive the car about that far before you get TPMS warnings I would later find out). Checked the air pressure and had 10psi, filled the tire, 2 days later same thing. So I have a puncture no big deal. After inspecting the other tires I find serious issues in the sidewalls, 2 minor gouge in both front sidewall, but one major also in the front. So at this point 3 out of the 4 tires are impaired. The tires are $300 a piece and new so I tried to get in touch with the dealer and come to some agreement. Long of it I was told that they didn't make enough money on the car to worry offer me compensation for even one of the bad tires. This came after they denied any damage even when I showed them proof in the pre shipment video. Communication after the sell was awful, with huge delays. I dealt with both Tony and Shawn. Buying the car was actually very simple I can't complain about that part, however they would not take responsibility for the damage nor was it disclosed prior to my purchase. I don't leave unwarranted bad reviews feel free to check my history. I wouldn't do business with them again, and I certainly wouldn't buy anything from them without going over it myself.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience with Arif. From start to finish he...

Wonderful experience with Arif. From start to finish he was with us every step of the way! Could not have ask for anything more. Thank you Arif for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

ALEX was super helpful and kind and I appreciate his...

ALEX was super helpful and kind and I appreciate his service. Thumbs Up!! My purchase from Automax was very smooth and I would return. Fantastic experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sketchy

I saw the reviews online about this place. 3 out of 5 stars. I assumed it was just customers upset over nit pick things. NO. They are Right!!! Beware of this place! The customer service does Suck! That was one of the complaints on reviews. If that’s how you treat people and (bad reviews about that), I’m sure the other reviews about the Maintenance of the vech( should say Lack of) is probably right too. I’d rather by a Used stick of bubblegum from a homeless person than a car from these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mike Faizi was wonderful, and our experience at Automax...

Mike Faizi was wonderful, and our experience at Automax was great. They worked diligently to make sure we were taken care of, and went about and beyond measure to make sure we were pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I rate this dealership 5 ⭐️ Greg was amazing, he was...

I rate this dealership 5 ⭐️ Greg was amazing, he was personable and wanted to meet all my needs. Quality cars, great prices!! Walked away satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Horrible Communication

Horrible! Sent 3 email request for contact on a car over two days! Called and was told I’d have a call back in 5-10 minutes after sales person talked to GM about a deposit to hold....no call back. Call again...different person...oh it sold earlier today. Well I tried to but for 3 days

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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