Levittown Ford

My wife and I stopped into Levittown Ford just to take a look at the 2016 Explorer. We were introduced to Janine Saffioti, the most amazing sales person I have ever had the pleasure of meeting. As she was showing us the 2016 Explorer, she began telling us about the amazing features on the vehicle. In a matter of minutes, we were no longer talking to a sales person, it seemed like we were car shopping with a long time friend of the family. She asked what our expectations and needs were from a vehicle then pointed us in the right direction. Thanks to her patience and knowledge, we were introduced to the Ford Edge. Ultimately we walked away with the perfect vehicle and a forever friend in Janine.

I couldn't be more pleased the way this women performed she was ABSOLUTELY GREAT! I never met such a more caring person or individual. I would love to have her on my team If I had to rate Janine I would give her a 10+ the world needs more caring people like her especially in sales.

It was truly a pleasure working with Janine S. at this dealership. I wasn't sure what vehicle I was interested in purchasing, but Janine was so patient dealing with me (and eventually my wife) and answering all of our questions. The entire purchase process was seamless, and I never felt pressured. Starting with Janine, then owner/manager, followed by finance and warranty personnel. I ended up purchasing the Edge with 0% financing for 5 years and could not be happier. The personnel at the service center are just as nice as at the dealership. I brought the vehicle in two times for oil changes and never had to wait more than 45 minutes, and that is without an appointment. Overall, I would highly recommend Levittown Ford to all my friends, and recommend they ask for Janine!

I have come back to Levittown Ford PRIMARILY for ONE reason: to deal with Darnell Desforges regarding my automotive needs. I am old enough to have experienced more TERRIBLE car salesmen and dealerships than I care to remember. However, I am surprised and happy to say that Darnell is the exception to the rule: that is, HE IS AN HONEST STRAIGHT SHOOTER who turned one of my LEAST favorite experiences (visiting a car dealership) into a basically pleasant and stress free experience. I was also very satisfied with Adam Diaz who assisted on the financials.

My lease was ending and I wanted to buy out the car. Darnell made the entire experience easy and pleasant, actually cared about what we wanted to do, understood what we needed/wanted in terms of the financials and made it an overall stress-free and pleasant experience - not something you would expect when purchasing a car! In fact, it is usually quite the opposite experience, so hats off to Darnell for bucking the trend and far exceeding expectations!

Darnell - Good salesman. Friendly, knowledgeable, and honest. Upfront about price negotiations. Adam - Not too pushy about extended coverage, but too long to wrap things up(having printer problems?).

Salesman was knowledgeable about all aspects of the car, and several financial options.... I appreciated his respectful presentation, and he impressed me as being honest, and forthcoming....overall experience was non-pressured and pleasant.

I recently bought s Ford for the first time. I regret it because of this service station. I have been here 4 times and every single time it has been a disaster. I needed to have the black side view mirror replaced. They actually installed a mirror with white paint streaks going down it and a clear white line going around it where they had taped it to paint it black. When I pointed it out the response was that it came out of the box like that. So after having my car for 5 hours they had to orders a new mirror and I had to waste another day dealing with this issue. They tell you they'll give you a loaner but they don't tell you that you'll have to wait 20 minutes for enterprise rent a car to come get you and then you'll have to drive 10 minutes up the road to get the loaner and another 15 to go through paperwork at enterprise. Cindy at the service desk had to be the rudest front line customer service representative I have ever encountered. Combative. From the quality of the workmanship to the overall experience I would say the service is subpar and aggravating.

I have had my 2014 Ford Escape Serviced at the Levittown Ford and I just leased a new 2017 Ford Escape and I am very pleased with the service that they have. My dealer James was very helpful and a great guy. Adam was also a very big help and explained all of the financing charges to us. It was a very pleasant experience. I would highly recommend them.

Amazing team at Levittown Ford, they made the buying process so easy and stress free. They got me into the exact car I wanted. Thank you.