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Chevyland

(690 reviews)

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevyland from DealerRater.

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service writers are inexperienced and know very little

problem was not repaired will probably go to another dealership to get repairs the young girl at the counter does not know what she is doing and will not return phone calls

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

MY SERVICE

I HAVE BEEN A CUSTOMER OF CHEVYLAND FOR MANY YEARS, AND CHEVYLAND HAS ALWAYS GIVEN ME EXCELLENT SERVICE AND THE PEOPLE ARE ALWAYS VERY FRIENDLY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Work done by Chevyland's Service Department

I have been a customer of Chevyland for many years. I have bought 8 different vehicles from them all the way back to when they were on Linwood Ave. I have yet to have had a bad experience with anything I did with them. The buying process is smooth and trouble free. The service department you are always met by a professional person with a smile and knowledge to do the job. The Service department is usually very quick and efficient doing their job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied

I am a repeat customer- enough said. Nevertheless- professional atmosphere with impressive service at a reasonable price. Team members keep you informed. Every one is courteous and engaged. None of that "I'm too busy for you" attitude. 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The owner was very very nice I really appreciate mr. Montgom

The owner mr. Montgomery is an awesome Man, but the service man Tim who was over my repair was not forthcoming. Not very hospitable or communication ready. In other words he dropped the ball and let it stay on the ground.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

friendly and courteous

came in for routine service/oil change and wiper blades - I was checked in quickly - given a time to come back and my SUV was ready when they said it would be ready. Everything went smoothly. People are great from service tech to cashier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recalls

Didn't have any problems went in with recalls came out with everything taken care of they even gave me a rental car to drive while they worked on my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

my experience was excellent

Service has been excellent and very responsive to needs. Each time I go in, I am greeted promptly and professionally. The turnaround time is also very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chevyland Burple Chevy Spark

The customer service was amazing. Very friendly and courteous. I would recommend anyone to Chevyland

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brenda, we're glad your experience reflected friendly and courteous service! Thank you for your recommendation and take care!

Mrs. MB

I had a very good experience. My service professional Zachary has a wonderful attitude. He took care of my car problem and assisted me in getting a loaner car while minne was being repaired. The department that loan the cars were very nice and friendly too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for highlighting Zachary's outstanding attitude, Marion! We hope everything was completed to your satisfaction and we hope to see you here again down the road!