Automaxx of the Carolinas

I was very happy with the car that I found and the sales man was very helpful but be careful of the hidden fees. The sales man told me that automaxx had all these nice extras that were included with buying a car from them, but i was actually charged and extra $795 for those nice extras and they slipped it in on the contract without me realizing. Also the finance guy was very chatty and didn't explain anything on the contract. He simply handed me a small hand held device where i signed electronically and i couldn't even see the full pages of what I was signing. It was my fault that I wasnt more careful what I was signing but I didn't realize they were sneak in extra fees without telling me.

Everyone was so nice and helpful. Helped everything run smooth! Very comfortable environment to be in.

The salesrep was the first in a long time that gave us GREAT Customer service.He didnt try to force into anything.NIGEL WAS GREAT..We'll definitely return to do future business.

On Friday 10/27/23, I stopped by Automaxx Car dealership to check out the pricing on used trucks. I, along with my friend was greeted by Nigel. Nigel, was very personable. He showed us trucks that were in our budget and went over and beyond to find the right vehicle and right pricing to meet our budget. Our overall experience at Automaxx was great and our Sales person Nigel was awesome!!

They are very dishonest about the cars they sell. I would never deal with these crooks again. I got a 2015 Durango that didn’t las a year before it left me stranded. They lie about the work they do to repair the vehicles before they sell them. Then did not stand behind the work. After they saw a bad review they called me and acted as if they just didn’t know about my problems. It’s a joke.

What a difference a day makes, only had the car 214 miles and the safety features are all malfunctioning. I too was charged hidden fees and the bumper is scuffed. Within my 7 day return will update Tuesday.

Very happy and pleased with my experience at Automaxx! Automaxx provided a friendly and welcoming environment. Alton was my salesperson. He made my car buying experience smooth and stress free. I'd like to also thank Lacey for all his help during the process! Thank you again!

AUTOMAXX OF CAROLINA .....very dishonest. Damaged my vehicle and tried to fix before I could find out. Plus original job was never complete and they still charged me

Alton Murray was very helpful made it easy. I knew what I wanted, what my car was worth, In and out in about 2 hours. No haggling, no up-selling.

We had a very positive experience with Megan. She met with my husband on Wednesday and then with both of us (and our 4 kids) for several hours the next day as we considered several vehicles before ultimately purchasing a Ford Explorer. Megan listened to all of our needs and our concerns and addressed each one. We are grateful for her help and her patience. She was also great with the kids (bringing snacks and water too!)!