Reviews
Ridiculous up charges and shady sales practices
Charges like LoJack are required, which is illegal. Customer service from the financial rep was terrible. I kept asking for $500 in “required” add-ons to be taken off, but they said they we have to keep them to purchase the vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a wonderful experience and are very thankful to
We had a wonderful experience and are very thankful to Sami he was very wonderful!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great family business
Went car shopping found Dave and this wonderful dealership. They made everything so easy. Found a wonderful car. Great salesman very happy! matter fact going back for another car. Next week for another family member. It’s a great family business
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonesty
They are dishonest and do not back their warranty. I’ve had my car 1 month and it’s been in the shop twice. I would never buy a car there again. Dishonest.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend
Very helpful & understanding what I wanted. Never pushy, down to earth. Process was not long and drawn out! Great experience with Leif & layce
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fabricated (not done) inspection report
Faked inspection report. Test drove Dodge Charger. Noted crack in windshield. Ask for inspection report. Report was provided, dated the day after the test drive. Windsheil inspection was checked green.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Do your research
Well the truck had right front door painted and could see flaws in paint. There seems to be a run and possible repaint left front door. The muffler is leaking and almost broken at the point it could drop down. Carfax said rear minor damage. Front bumper has Mark's and other spots throughout vehicle. Was told if I wanted to buy it at listed price I would need to the day I was there because they are going to raise the price 995.00 the next day which they have. They wanted additional amount i think 795.00 to guarantee paint from peeling ect although we argued about whether the right front door was painted. Sales manager said it was dirt. I'm a ford factory 20 year master tech with a trained eye. I welcome a indecent outside body shop to verify my findings. Also on road test I felt a brake vibration although it appears brake pad were replaced. While on road test on interstate the salesman directed me off the interstate so i couldn't totally confirm at highway speed. At this point i was considering letting my son come from Greenville to look at truck to determine if he wanted to accept it . With the pressure of the sales manager emplying he was raising the price we decline to persue buying the truck. So yes my experience wasn't that good. I've worked for s dealership 20 years your preinspection failed and sales experience wasn't very good.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They will nickel, dime and penny you to death.
They will nickel, dime and penny you to death. I won't be back there again anytime soon! Crazy document fee of $590, undervalued my trade and overvalued their vehicles. My shadow will never again darken their doorway. But, that is just my opinion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
The team is first class and is working on accommodating
The team is first class and is working on accommodating my needs and helping me to get the car of my dreams!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If I could give negative stars, I would.
If I could give negative stars, I would. They cannot be trusted. They offered to buy my truck after I gave them all the information, description, and VIN. The amount was confirmed and I drove 2 1/2 hours to finish the deal. When I got there, however, I was told they had made a mistake and could only offer $3K less. When I protested, the "buyer" got nasty and refused to discuss. We had to walk away. If that is how they treat sellers, I'm sure it is worse for someone trying to buy.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car