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Planet Chrysler Dodge Jeep Ram FIAT (Sold)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (145 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Helpful salesmen and finance staff

Helpful salesmen and finance staff. We came late in the day and they stayed open to accommodate our deal. We got a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful buying experience!!

Skyler was SUPER helpful in making my decision easy on which dealership to buy from! I went onto the lot, not really expecting to buy anything. I drove off the same day in a BRAND new Jeep Compass. I LOVE IT!! Skyler was very professional. Justin in the Finance department was AWESOME! The deal for the car happened on a Saturday and Justin called me back on Monday telling me that he was actually able to get me better financing for my vehicle! Lower payment and APR :) I would definitely recommend Planet Chrysler Dodge Jeep to anyone wanting a GREAT experience in buying a vehicle. The GM of the dealership actually came over and shook my hand and asked if there was anything that he could do to help me. There was NO pressure at all. I have bought from a couple of dealerships here in Flagstaff and I will look no further when buying my next vehicle. I will be recommending Planet to my family and friends! Thank you all SO much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dodge Journey 2014

Love my new car!!! Thank you!!! Haven't had any problems with the car. My children love it. Nice little family car. Just right. ^_^

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Job

Very professional and time affective. Will bring my jeep back in again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pleased with the sale process & after-sale service

they made the purchase process easy and the warranty service since has been good. easy to deal with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Service

Sales team was extremely Knowledgeable and made the process very easy! Thank you we love our new Jeep!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ken Stevens

I drive 200 miles to buy my vehicles and get them serviced. You can't get a better car buying or service experience anywhere else!!! Skyler is probably the best person in the auto industry to buy a car from!! His knowledge and enthusiasm make the car buying experience special. The service department takes care of me very well making the appointment and making sure that when I arrive from such a drive that all is taken care of promptly. All in all I recommend to anyone who needs a car truck or jeep to check them out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service!

Was very pleased with the service Planet gave us when we bught our new Jeep Grand Cherokee. Our salesman Josh was great and always there when we had questions. Skyler was great when using the internet to find our perfect vehicle. Justin took us step by step in the finance process and helped us get the best rate and protection package for our Jeep. We did shopping in the Valley and hated our experience there. They treat you like a human being in Flagstaff and not like a number in Phoenix. Thanks Planet Chrysler, Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Steve From Williams, AZ

I've always been on edge at auto dealers, I've had bad experiences in the past at other agencies. Planet Dodge in Flagstaff however proved to be different. Sure, these guys want to sell you a car & yes you have to dance the dance with them, but that's to be expected. I was able though to negotiate a deal with them in person & over the phone that did not change when I arrived at the dealership. In the end I was very pleased with the deal we struck. These guys worked hard to drop the vehicle purchase price down to where I was comfortable with it, along with giving me the highest trade-in value on my old vehicle. The finance dept explained things to me in detail, offered the extended warranty to me without being pushy and helped me get a good interest rate on the financing. They made it clear that their policy is to be transparent & above board throughout the buying process. I would certainly recommend planet dodge to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thorough, fast, and reliable service

My wife and I have be customers of Planet since moving to Flagstaff. We really appreciate the special treatment we receive from friendly and happy employees. The service departments are clean and efficient and options for scheduling and transportation are very convenient. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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