Reviews
Very Satisfied!
My husband and I got married over a year. We decided we wanted another vehicle. They was a great help with our yukon. Thank you!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!!
Recently bought a Kia Soul + after researching the car and warranties. Jerry Gibson at the Honda lot was great and even went to the Kia lot with me. Kedrick Cleveland (my salesman) at the Kia lot was fantastic! I test drove the car and had the paperwork signed in a couple of hours. This will be my one stop automobile shop for the future. I recommend them to everyone! Thanks you guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Really good experience!
My husband and I have purchased many new cars over the years we have been married. I believe this has been the best experience we have ever had with a car dealership. Will was very courteous from the time we met, until I drove the car away from the dealership. Robert was very nice, with an awesome personality. My sister went along for the test drive and was impressed with him as well. I think we have found a new dealership and would recomend Walker Buick to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always a great experience ,
I can not say enough wonderful things about the staff. Over the last 15 years you have placed our whole family in just the right car. Lots of thanks to Will. I would not trust any one else. And to John, always taking care of us. You service department is always friendly and go out of their way to get the job done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
easy to do business with
Buying from Larry Ficklin was easy and quick.I love my truck and thanks again Larry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repeat customer
I recently bought my fifth vehicle from Walker Automotive. I have always had a good relationship with the sales staff, and the service department has always worked to repair or maintain my vehicles when they needed service. Otherwise, I would have not been back. Ricky Beard does and great job in sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor service
The buying process was nice... the service is not so good.. thay charge for things that should be covered under warrenty.. If you buy a car from them make plans to take it out of town to a differant dealer to get service..
- Customer service 3.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Another Great experience
Tim Dale could not have been more concerned about our satisfaction in our purchase of our pre-owned car. He did make it easy and convenient. We just told him what we were looking for and when one arrived on the lot, he called us to come take a look.... And the car is great... Just what we wanted... All our questions were answered and concerns addressed. By the way, this was my fourth (4th) auto to purchase from Walker Big Lots..... All my experiences have been excellent as the cars are....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service!
Ronald Spencer was an exceptional salesman. Very interested in customer satisfaction. Looking forward to doing business with him again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Larry Ficklin Amazing salesman!!!!
Larry took the time to do everything he could to ensure we were in the car of our dreams! He knew everything about the vehicles we were interested in and was super informative every step of the way. He made us feel comfortable and we left really feeling we were part of the Walker automotive team! I recommend this dealership and this particular salesman 100% if you are looking for a new car for yourself!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase