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Maximum Auto Outlet

(444 reviews)
Visit Maximum Auto Outlet
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(571) 257-2895 (571) 257-2895

Reviews

(444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service from Oscar Bustillo- Great Dealer!!

Very good buying experience. Will definetly be back to see Oscar. He was great to work with and no hassle and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oscar Bustillo - Good Service

Well, when i came in i knew exactly what i wanted, so Mr. Bustillo went and got it right away, got it test driven and paper work done. He was very pleasant and friendly to work with. I was very comfortable with my purchese and wouldnt mind dealing with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Deal--Mazda Miata--Edwin Ramos

Great experience! Great customer service! I had been researching used Mazda Miatas' for a few weeks, when I found this deal that seemed too good to be true. By far the best price based on mileage, year, make, model, condition of vehicle compared to others I found with same specs! When I went to check it out, Edwin was very helpful throughout the process. He allowed me to test drive the vehicle and look it over before I decided to buy. He did not hesitate to replace the wipers and battery per my request before I purchased. I will definitely refer any friends or family to Maximum Auto Outlet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda Accord V6 - Oscar Bustillo

Oscar was a pleasure to work with. No bs right to the point and sincere and honest. Would recomed this sales consutant and product inventory to all interested in purchasing a new or pre owned vehicle. Well done!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service - Chevy Impala - Oscar Bustillo

Oscar Bustillo was good to me, made sure all the questions I asked was answered. Great Service from him and I will return for more business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Ammar and Mario were very helpful in getting me thru the buying process quickly and easily

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

This was the best experience I ever had purchasing a car! I will return for sure. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EDWIN SALESMAN

PLEAASENT EXPERIANCE GRAT PLACE TO WORK WITH EVERYONE SHOULD BUY HERE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lexus RX350 - OSCAR BUSTILLO

OSCAR WAS COURTEOUS, PROFESSIONAL AND VERY EFFICIENT. HE DID A GREAT JOB!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible Customer Service

I went in to this dealership yesterday to look at the Red 2009 Nissan Murano they had listed, calling a head of time to make sure that the car was still available. The sales person that I spoke to was Lee and he was very courteous over the phone. Letting me know that the car was still available and asked when I'd like to come look at the car. I told him I'd be in around 2p that same day. In person it was a different story, his customer service skills completely disappeared. When we arrived the car had been pulled out so that I could view it, my boyfriend and I took a walk around the car identifying a number of sratches and a small dent on the driver's side door, a hole in the back seat and a few other things. We finally went over to the showroom to find Lee and he was already at the door. When we inquired about the sratches and dent, asking Lee if the car was going to be fixed, if the scratches would be buffed out, if the car would be detailed and cleaned up to be more presentable or if the price was negotiable. He proceeded to tell us that the price was fixed and not negotiable, that all of those things had been taken into consideration when the price was set, nothing was going to be fixed or repaired or buffed and if we wanted the car we could buy it, if not, there was nothing he could do. He didn't have the staff to "clean the car up" and the car was being sold as is. Not only was his approach extremely rude, he couldn't have cared less about customer service or selling that car. Needless to say we left and drove to another dealership where we received excellent customer service and purchased a car the same day. I would not recommend this car dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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