Reviews
Honda Accord V6 - Oscar Bustillo
Oscar was a pleasure to work with. No bs right to the point and sincere and honest. Would recomed this sales consutant and product inventory to all interested in purchasing a new or pre owned vehicle. Well done!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Ammar and Mario were very helpful in getting me thru the buying process quickly and easily
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
This was the best experience I ever had purchasing a car! I will return for sure. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EDWIN SALESMAN
PLEAASENT EXPERIANCE GRAT PLACE TO WORK WITH EVERYONE SHOULD BUY HERE
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus RX350 - OSCAR BUSTILLO
OSCAR WAS COURTEOUS, PROFESSIONAL AND VERY EFFICIENT. HE DID A GREAT JOB!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible Customer Service
I went in to this dealership yesterday to look at the Red 2009 Nissan Murano they had listed, calling a head of time to make sure that the car was still available. The sales person that I spoke to was Lee and he was very courteous over the phone. Letting me know that the car was still available and asked when I'd like to come look at the car. I told him I'd be in around 2p that same day. In person it was a different story, his customer service skills completely disappeared. When we arrived the car had been pulled out so that I could view it, my boyfriend and I took a walk around the car identifying a number of sratches and a small dent on the driver's side door, a hole in the back seat and a few other things. We finally went over to the showroom to find Lee and he was already at the door. When we inquired about the sratches and dent, asking Lee if the car was going to be fixed, if the scratches would be buffed out, if the car would be detailed and cleaned up to be more presentable or if the price was negotiable. He proceeded to tell us that the price was fixed and not negotiable, that all of those things had been taken into consideration when the price was set, nothing was going to be fixed or repaired or buffed and if we wanted the car we could buy it, if not, there was nothing he could do. He didn't have the staff to "clean the car up" and the car was being sold as is. Not only was his approach extremely rude, he couldn't have cared less about customer service or selling that car. Needless to say we left and drove to another dealership where we received excellent customer service and purchased a car the same day. I would not recommend this car dealership to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Oscar B - Land Rover
Great service. Very forthcoming with information and vigilant about making the customer happy.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
VOLVO XC 90--EDWIN RAMOS
EDWIN WAS A GREAT SALESPERSON. WHEN HE DIDN'T KNOW THE ANSWER TO OUR QUESTIONS HE QUICKLY TRACKED DOWN SOMEBODY THAT DID. WE WILL DEFINITELY THINK OF MAXIMUM WHEN WE NEED ANOTHER VEHICLE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oscar Bustillo - Black Charger
I called Maximum Auto Outlet interested in a Dodge Charger and spoke with Oscar. He was very helpful and knowledgable from the get go. He made the experience of buying a used car very easy and I couldn't have asked for a better sales guy!! He even had the car washed prior to my picking it up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
S.Outback - Oscar Bustillo
The best service I've had at a car dealership in a very long time. I got a great deal and a Great car! I will be back in the future with friends and family. Oscar is very easy to deal with, professional and knows his stuff. It was all so quick! thanks Oscar Bustillo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase