Reviews
Robert
I have purchased 4 cars from midstate auto I have been pleased with every purchase. I have also sent friends who have purchased cars ther also. All my service work is done by them. I have no problem with appointment they always accommodate me and have also accommodated my wife with any problem she has had. It is a pleasure to walk in and they know you by name makes you feel at home. Great place. Great cars. Great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!
Brian Lindsey i needed a car
Brian Lindsey was great to work with. Very patient and easy to work with. Great experience would definitely recommend to other's . Will go back again, when I need too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Donny, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Second Review
I had to write another review since I couldn't figure out how to edit my first one. I give them 5 stars across the board, and didn't designate that in my first post! Anyway, these guys will take care of you. I was paying a ridiculous monthly payment for a car not even worth it and the guys got me a lower rate on a newer car ...I'm happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Midstate Mitsubishi!
Shop Around, Then Buy At Midstate
Nate and the guys at Midstate made it easy to pick out and finance a 2015 Tahoe that we just bought for my family. Nate was very accommodating. My wife will be the primary driver. She was concerned with the size of the vehicle. Nate took her on a few test rides during our decision making process to make sure the Tahoe was the right fit. When it came to trading in my vehicle they gave me more than a fair price. Finally, they even arranged for a sunroof to be installed and ordered an additional key fob for us. So my advice is to shop around, and when you're ready to buy visit Nate at Midstate so you'll appreciate the value they're offering you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Capaldi Family! Thank you very much for coming back to Midstate Auto Group and giving us the opportunity to earn your business again! It is my goal to make sure you enjoy the best car buying experience. Car buying can be stressful, we like to make it as easy as possible! We look forward to being here for you in the future for any of your vehicle needs. Thank you! Nate Attella- Midstate Auto Group
great service and clean facility
Midstate and Nate were very helpful.i purchase a 2013 Chrysler 300 and am loving it.they have the best customer service,best car service department . thanks to Nate and Vinny for making my purchase easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Frank! Thanks so much for your kind words! We appreciate your business and look forward to having you as a customer for a very long time.
Top Notch
Just bought yet another car from Midstate. I love the atmosphere and knowledgable staff. I was never a big fan of car shopping until we started coming here years ago. Several of my friends and family members have bought vehicles here and I have yet to talk to anyone with a bad experience. The cars are the best around and the prices are great. I love being able to just walk around the lot and go through the cars at my own pace. Staff is always around when needed but they are not constantly breathing down your neck and using tough sell tactics. They let the cars and quality service do the talking for them. I recommend them highly to anyone that needs a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Eric! Thank you very much for the great review! We appreciate your business and we try to keep that "No Pressure Feeling" as part of our day to day! We are happy to have you as a customer! Thank you!
Exceptional service and cars
I recently bought a 2014 Nissan Altima from Brian Lindsey. I have bought cars at 4 different dealerships and Midstate blew all of them out of the water in all categories. Not once did I feel pressured into buying anything and I got to choose something I wanted and got a great deal on it. The buying process was easy and extremely convenient. I picked up the car on a Friday. I tend to be very picky with my cars and had a couple very minor things I wanted changed. I called up on Monday and they gave me everything I requested no questions asked. They were able to get me in the very next day! Exceptional service and this dealership stands by its word on service. This is the only dealership I will deal with going forward. I got an honest good feeling when I bought my Altima. Hands down the best of the best. Comparing other dealerships to Midstate is apples to oranges. I would recommend this dealership to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Mike! Thank you for that great review! We appreciate having you as a customer and we look forward to being there for you in the future for any of your vehicle needs! Thanks again!
Great Dealership!
I have to say my experience at Midstate Auto Group in Auburn Ma was phenomenal! I came here to buy my first vehicle i didnt have a ton of money and i havent established much credit but due to great customer service and quick easy steps i drove out here in a beautiful Chrysler Seabring Convertible! For my first car! I have to commend Keith Baker on his great customer service he was extremely nice very helpful very informative and very enthusiastic! He helped me through all of the steps to buying this vehicle and setting everything up so that i was ready to go right from the dealership! When i was all set Vinnie took very good care of me in taking care of all the paperwork explaining everything and making great suggestions for a successful buy! I just want to say that i am very grateful and very appreciative to be dealing with such a fantastic dealership! I recommend anybody who is just starting out or even coming in for a new vehicle, to come down to Midstate Auto Group in Auburn Ma for an all around great easy experience in buying a vehicle! Thanks Keith and thanks Vinnie!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Jeremy! We appreciate the great review! Buying a car should never be stressful and especially buying your first car! We are here for you if you need anything in the future. Thank you again!
midstate auto group
Midstate and Nate especially helpful. He did not pressure me and was very accomodating to my unique situation. I will recommend midstate to any of my friends looking for a vehicle without hassle! Thanks Nate and Vinny!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Bonnie! We are very happy you had a great experience here. Thank you very much for the great review and your business. If you need anything with your vehicle please don't hesitate to ask us. Thanks! Nate
Great buying experience
I hadn't bought a car in 5 years so I was not looking forward to it. BrIan, Eric and Vinnie were all very friendly. I went there at 1 and at 430 I was driving home my new Sonata. I am very happy with my experience. I will definitely go there again .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Angela! Glad you had a great experience here! Thank you for the great review! Please let us know if you need anything with your vehicle. Thanks again!