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Midstate Mitsubishi

(74 reviews)

Reviews

(74 reviews)

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Great Dealership!

I have to say my experience at Midstate Auto Group in Auburn Ma was phenomenal! I came here to buy my first vehicle i didnt have a ton of money and i havent established much credit but due to great customer service and quick easy steps i drove out here in a beautiful Chrysler Seabring Convertible! For my first car! I have to commend Keith Baker on his great customer service he was extremely nice very helpful very informative and very enthusiastic! He helped me through all of the steps to buying this vehicle and setting everything up so that i was ready to go right from the dealership! When i was all set Vinnie took very good care of me in taking care of all the paperwork explaining everything and making great suggestions for a successful buy! I just want to say that i am very grateful and very appreciative to be dealing with such a fantastic dealership! I recommend anybody who is just starting out or even coming in for a new vehicle, to come down to Midstate Auto Group in Auburn Ma for an all around great easy experience in buying a vehicle! Thanks Keith and thanks Vinnie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey Jeremy! We appreciate the great review! Buying a car should never be stressful and especially buying your first car! We are here for you if you need anything in the future. Thank you again!

midstate auto group

Midstate and Nate especially helpful. He did not pressure me and was very accomodating to my unique situation. I will recommend midstate to any of my friends looking for a vehicle without hassle! Thanks Nate and Vinny!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Bonnie! We are very happy you had a great experience here. Thank you very much for the great review and your business. If you need anything with your vehicle please don't hesitate to ask us. Thanks! Nate

Great buying experience

I hadn't bought a car in 5 years so I was not looking forward to it. BrIan, Eric and Vinnie were all very friendly. I went there at 1 and at 430 I was driving home my new Sonata. I am very happy with my experience. I will definitely go there again .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey Angela! Glad you had a great experience here! Thank you for the great review! Please let us know if you need anything with your vehicle. Thanks again!

Mid State Auto Group

The customer care that Brian Lindsey showed to my family made it completely worth the drive. My brother and Mother left extremely happy, As did my wallet. I would highly recommend Midstate Auto Group of Auburn Ma. Brian Lindsey went above and beyond to make sure my mother was comfortable during the purchase. My brother is happy with his Toyota. I know this because he was sending out pictures before he even picked it up asking, "do you love my new wheels?" This all made me realize I'm going to see Brian now because he gave us such a great deal that I want to buy all my cars from him. Thank you for treating us so well and looking forward to seeing you in the future. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Gloria! Thank you very much for your review! We appreciate your business and look forward to helping you in the future. Thank you!