Hickory Used Car Superstore

Shout out to Jorge Jarquin. Excellent service! He offers bilingual services to the Hispanic community. Very helpful and professional!

They sold me a car that had damage promised to fix it If I purchased the vehicle after I purchased the vehicle, I called to check on the status of the check and was informed by a manager that they would not be fixing the damage and never promised to fix it. This is a terrible dealership, and they will lie to you just to get the sale. I would avoid this place at all costs!

First thing I want to say is THANK YOU to all who have taken the time to send in reviews. I was interested in a 2002 T Bird, called and spoke to a sales rep who never followed up about my trade in the same day, or a Sales Mgr., who I never spoke to after 16 minutes on the phone. Then receiving a text from another Sales Mgr asking me to call, which I did within 5 minutes and she was busy, left word with my name and phone, still waiting 3 days later. We purchased several cars from Everette over the years, last time was in 2016 and never had a reason to complain. Shocked after reading all the reviews ------ we are done with Everette, thanks to everyone who took the time to write a review about their terrible experiences, it help me make a decision to stay away.

Do not do business with! They sold me a car with no exhaust converter which is illegal. The check engine light came on the salesman juat cleared the code which came back. After many attempts the Manger finally stopped avoiding my calls but refused to do anything about it. I have spent over $10k in repairs and still have issues! ITS BEEN A YEAR AND IVE ONLY GOT TO DRIVE THE CAR A HANDFUL OF TIMES.

I went to the used car superstore to look at a 2003 dodge ram. I was excited because it was listed at 8k but I was offered 7k so I was at least planning to look at it. When I got there the truck sounded bad pulling into the parking spot and when the guy got out he handed me the keys and when I started it up it had a check engine light. That was a immediate red flag as it should already been taken care of before being posted on their sight but we took it down the road. It did drive fine but I noticed it was really weak even for a v6 we got back and I looked it over even the undercarriage. It all looked OK but all four tires was slick and needed to be changed and the check engine light was a piston misfire. I told him if he would fix the misfire and engine light as well as put 4 new tires on if give him 6.5k it was more then fair for the truck. He said for a vehicle like this when we get hundreds of calls about it we typically don't go down in price and I offered the same to him again after explaining the faults with it and he said if I do 6.5 you have to put the tires on yourself.i was irritated because this once again should have been taken care of by them it's not my job to fix cars from the dealership but I declined and he didn't make a effort to make it worth my time this is the 3rd bad experience with these guys and the last I'm done with chevrolet and the used car store.

Big selection great customer service Darren and rich were awesome and the financing was super easy

Deception at its best they will tell you anything to make a sale. They will sell you a broken down car. They will make promises and never follow through with them. Avoid this place at all costs do yourself a favor and purchase from a reputable dealership this place is not one !

So after writing a review about my bad experience I had at their dealership, They decided to retaliate by leaving a bad review where my Wife works. When I was notified about what they had done, I returned back to the dealership to speak to the Floor manager RICH WITHERSPOON AND explained to him the situation and he told me he knew nothing about it.. So he said he will get on the computer and check to see what I was referring to, The red flag on that was I never told Him where she worked so how did he know where she worked if he honestly didn't know , But of course when he checked the review was no longer there. But I know what kind of slick business people try to run so of course. I took a screenshot on my way to the dealership. So i showed him what I was Referring to. Needless to Say he denied the facts. So if you're trying to get a good vehicle I encourage you to go elsewhere, Because once the deal is done they don't give a crap about you. So if you took the time to read their reviews continue on reading the other reviews of other people's bad experience.

Do not do business with this dealership ! All they know how to do is lie ! We bought a car from here less than a month ago and the motor is already having to be replaced ! Was told they would put us in a new car and that was another lie ! Now I am without a car until the motor gets replaced in mine !

Great customer service great people great cars u really get treated like family at this place love the way they treat u here they treat u like family