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Southtowne Mitsubishi

(127 reviews)
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:30pm
Tuesday 9:00am–9:00pm 8:00am–5:30pm
Wednesday 9:00am–9:00pm 8:00am–5:30pm
Thursday 9:00am–9:00pm 8:00am–5:30pm
Friday 9:00am–9:00pm 8:00am–5:30pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (877) 461-9846 (877) 461-9846
Used (877) 468-7916 (877) 468-7916
Service (877) 490-5874 (877) 490-5874

Reviews

(127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southtowne Mitsubishi from DealerRater.

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Larry Cutolo

Larry is a gem. He really helped us in our quest for the right vehicle. It wasn't on the lot when we started our search but the very next day he had the one we wanted. A very friendly, knowledgeable, and helpful salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I highly recommend karl malone!!

Larry Cutolo was very helpful. He was very understanding of my situation. My car was totaled and I needed a car asap, he listened to what I wanted and what I did not want. He took the time to look at their other lots and although the price of other cars were higher which would benefit them, he would say no depending on miles and if he thought it wouldn't fit my family needs. -Amber

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scott Christensen

Scott was very helpful during the process and still is, he has continued to make himself available for me when ever I need! I actually walked away from the first deal but he was the one who got me to drive back from Ogden the next day. He found me the best deal on my ford raptor and my trade in. Definitely recommend talking with him if you are interested in buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Scott! We're happy to hear Scott was able to help you find what you were looking for. We appreciate your feedback and look forward to serving you again soon!

Easy Car Buying

It was a pleasure buying a car from Larry Cutolo. He went the extra mile and did some leg work for us by looking at other dealerships that had something to match our requirements. Once we made our selection, we wanted to test drive up a steep hill several miles from the dealership--that was no problem. Thanks, Larry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gary! We're happy to hear Larry was able to help you guys out. Thank you for trusting us. We appreciate your business. Please come back to see us soon! We look forward to serving you again. Congratulations on the new ride!

Terrific Sales Crew

Thank you Larry Cutolo for going the extra mile and helping from start to finish. You have reminded me of how welcoming and genuine people can be. I really want to thank you & the crew for everything and for the best prompt customer service I have experience with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Janet! We're so happy to hear that! It was our pleasure serving you! Please come back and see us soon!

Great service

I decided I needed to retire my 1997 Toyota Camry after putting over 200,000 miles on it. I googled used car dealerships and Carl Malone came up, when I entered their place of business I was greeted by a nice fellow named Erik which got the ball rolling. I told them what I needed and wanted in a car also price wise. Larry took over and helped me find the car that was just right for me. I felt like he was being honest with me and was very helpful. I am happy with their excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jackie, we are so happy to hear that! We are glad you decided to come in and that we were able to help you. Thank you for the positive feedback and for trusting us. We look forward to serving you again. Enjoy your new car!

Scott Christensen is the man to see!

Scott was awesome. He was very friendly and didn't pressure us at all, which we were very happy about. He was honest and helped us find the perfect SUV. I would recommend anyone looking for a new car go and see Scott at Carlo Malone Outlet he will take care of you! We had a nice experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shana, We are happy to hear about your positive experience. Thanks for recommending us! We appreciate your business and look forward to serving you again. Enjoy the new ride!

Fantastic Service

Scott was awesome at Karl Malone Used Car Outlet. He was able to help me get the car I wanted in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All you are is a way to make money.

I had a terrible time here. I saw a car I was interested in online. I talked to the dealership and told them I was coming in. When I got there the car wasn't there. They tried to talk me into financing a vehicle, which I was open to. I drove an older rough car that was close to my price range but still unaffordable, a brand new employee in training showed it to me. They brought me a car that I loved that was way over my price range. They then brought me another car that I didn't love that was still way over my price range. I communicated to them that my concern with financing is getting it paid off really quick. The salesman said that it was only about monthly payments. There was so much pressure that I almost got that car even though I didn't love it. The dealership had three different people talk to me to pressure me into buying a car. I said I had to think about it several times before the dealership listened. That night I decided that I wanted to buy a car outright. They next day the dealership called and I told them my decision. They said no worries we have something for you to look at. I decided to give them another chance. When I got there they tried to once again pressure me into buying the car from the night before. They had nothing new to show me. They brought back the first car that new employee had shown me but they wouldn't finance it because it was so cheap. I said I would talk to the bank to see if I could get them to help me finance and I left. I didn't talk to the bank. I was just glad to be out of there. They didn't have anything that fit my price range, but instead of letting me know that, they pressured me to buy a car that I didn't love, even after a firm no. They lied to me by telling me they had something new to show me when they didn't. I had a terrible experience here. Stay away at all costs. All you are is a way to make money.y

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Genuine Person!

I saw a Ford F150 getting off the freeway. I pulled up behind them at the light. The Truck said, Call Scott for a Great deal and had his phone number on the truck. I didn't think much of it until I saw what he did next. He Got out of his truck at the red light getting off the freeway. Pulled out his wallet and emptied it for a old crippled man on the side of the road. He then pulled his truck over and talked with the guy, hugged him and got in his truck and left. This guy doesn't seem like most people. I've never seen anyone do that, let alone a car salesmen. I have great respect for this man and have a picture of his truck with his number. when I am ready to buy a new car in the next couple months, I am going to call scott! That was an incredible gesture. We need more people like him in this world!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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