Reviews
Very satisfied
Very friendly, very personable, great dealership, highly recommend , I found them on Autotrader and contacted about a vehicle, they were very timely with their communication and very accurate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible experience!
I purchased this vehicle from Nick over at the Taverna Collection. I had a a Prepurchase inspection done before we went through with the deal. The inspection guys said that the car was really dirty when they inspected it. After inspection was completeled they sent me a report. I asked that the dealership fix the issues that the report had. Nick assured me that everything we talked about was fixed. Which for the most part is was. I had the car transported in an enclosed transport trailer. When I received the vehicle I was extremely disappointed. The interior looked like it was cleaned up but when the transport guy pulled it out I could tell right away that the car hadn't been washed in months! I got a detailer out to detail the car and that is when all these issues came to light that weren't visible before due to it being so dirty! I have now spent over $2000 repairing all these issues! I did call and speak with Nick and he informed me that the vehicle is sold and it is no longer their problem.... Absolutely insane! I don't usually leave bad reviews. But please people make sure to see vehicles in person!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
vehicle and photo were exactly what they advertised.
First time buyer a vehicle out of state.Nick,made process easy and made shipping easy.will be buying from this dealership again.the amount of pictures is plus when considering to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth sailing
Reny made everything easy and smooth since the day I walked in to me leaving with my truck. She was honest and very helpful. I highly recommended this dealership and her as this was just a great experience. I didn’t feel like a number but an individual with personal one to one attention to make sure all my needs were met.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found on the internet. Nick made all of our requests happen!
Nick said we have three white Rovers and one black one... black is the best! I really wanted white and he put together a pro/con list on each of the vehicles. The black one wasn’t even the most expensive one. He was 100% honest and totally objective. My friends can’t believe the deal I got for the condition of this vehicle. Thank you Nick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and professional!
Reny was a pleasure to deal with. A very good experience for my first time buying a used vehicle. I noticed a minor issue shortly after taking the vehicle and Reny was quick to help resolve. Very friendly staff and not pushy at all. I would recommend to anyone looking for a luxury used vehicle to check them out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AMAZING EXPERIENCE
Picked up an BMW M3 . Reny was absolutely amazing , definelty recommend this place to anyone . They really take care of you .Amazing customer service . Come check them out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Satisfied
I recently bougt 2 cars at the taverna collection and I am extremely happy with my purchsse, the process was fast and the sales person Reny was very professional. Will recommend this dealership to anyone looking for a high end car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Personable & Professional
I've heard buying a car could be a long drawn out process. The pushy salesmen, pressure to buy, all of the anxieties related to car buying is just overwhelming. I reached out to The Taverna Collection after seeing my Mercedes CLA on the website. First of all, I've never bought a car before and I've had the same car my parents bought me since I was 16. I'm 26 now, never had car payments and decided to save up to buy a car out right. The next morning, Reny reached out to me about my inquiry on the car. At first, we talked about everything but the car, which was great because I live close to 500 miles away. We had time to get acquainted with each other which made me so much comfortable to trust an online car purchase. She answered every question I asked and even gave me her personal cell number. Oh, Did I mention they even delivered my car? Yeah, it's great to live in 2019. Thank you so much Reny for all the quick responses and everyone at The Taverna Collection for giving a great experience in this hectic industry of car buying.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Right & Honest Dealer!
Reny thank you for your integrety and guidance you defenectly make the purchasing experience personal & caring. Got a Audi for dad and Mercedes for me...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car