Reviews
Very happy for the car that we purchase ..
Renny is very helpful and she is very nice.She help a lot for all the paperwork., she has a lot of beautiful car and it's in good price.,for sure we will go back again to purchase a car for our daughter.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Services
I saw my Mercedes GL 450 on the website i contacted the dealership and spoke to Reny my sales person. She was nice to me and made my purchase very easy for me. I live in New York City and the vehicle was shipped to me within 2 days as promised. Clean car no problems and a very moderate price. I will recommend them anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cynthia
Reny is a pleasure to work with. She did everything possiible to meet my needs in a very professional manner. . I am happy with my auto purchase and the terms.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing cars staff and price!
Rene helped me throughout all the steps since I was hesitant on purchasing an exotic vehicle sight unseen, from FaceTiming me to referring an inspection agency. a really smooth buying process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
NOT AS REPRESENTED SALES IS CONSIDERED FRAUD.
Consumers please do your research before attempting to buy from the Taverna Collection. Nonprofessional sales practice, dishonest individuals with no consideration on the consumer. The listings on the Taverna Collection webpage differs from the actual vehicles. Taverna collections misinforms buyers and do not give a clear description on genuine faults of their vehicle. NO AS REPRESENTED SALES IS CONSIDERED FRAUD. I purchased a 2015 Tesla Model S 70D with the interpretation that the vehicle was considered to be in a very good condition as described by Reny. The vehicle was mis-advertised the vehicle has heavy damages to the exterior including a large discolored paint on the passenger quarter panel. The vehicle also has a tar like material that seems to be used as adhesive to hold the trim around the window on the rear driver side of the vehicle. Three rims of the vehicle are heavily scratch and have minor damages and the fourth one was fixed but it’s a different color from the other. The vehicle was not labeled as is and none of the faults listed above were ever addressed to me. Even as I continuously asked for pictures and questions on the condition of the vehicle, they guarantee to me that it was free of damages. The dealership refuses to pick up any of my calls and answer my emails
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service!
Really fast customer service! Very welcoming .very understanding and will try to work with the customer and find a way for both parties to be satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a car
She was very helpful showing different cars and open to any question Also the price was right and she did not put any pressure in sell a car. She was very professional and polite. I will be back there to buy a car and recommended to my friends. Thank roney
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
Bought the car of my dreams at The Taverna Collection the process was easy and was out of the dealership in 30 minutos. Will highly recommend this dealership to anyone looking for a luxury car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2016 BMW M6 purchase
I recently bought a car from Reny at The Taverna Collection. It was the best priced for the specific color combination I was looking for in the southeastern US. I flew into FLL where one of her employees picked me up, and the car was as described. I had a 3rd party inspector look at the car prior to ensure it was as photographed and it was. I was in and out in 30min, I'd highly recommend the experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Untruthful
I was told nothing was wrong with the car. Yet when it arrived, not only did it have almost 700 extra miles but Tire Monitor light had had issues for almost a year according to local Mercedes Dealership so hundreds of dollars and still not repaired, tires were showing cables they were so worn, and it has been almost 45 days and no license plate for the car. DMV found many issues with how title and registration was being handled. I actually tried to give the salesperson an opportunity to make it up but she did nothing.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase