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Hawthorne Motors Express

(153 reviews)
Visit Hawthorne Motors Express
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(310) 683-2199 (310) 683-2199

Reviews

(153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent deal great customer service

Thank you so much to the Hawthorne motors express family was so amazing and kind and got me the exact car that I want to thank you for your hospitality professionalism. I highly recommend this dealership to anyone is looking for a family that cares about other car needs. From Christine Nejman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience

I recently bought a pre-owned family van and the process was easy. Staff is really helpful in showing me the car and the dealer detailed the car very nice. The buying process was easy as well. I went in and it took me less than 15 minuts to have the key in my hand. I recommend this dealer over different ones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greatest business!!

I have just had the best experience with any business I have ever dealt with. HAWTHORNE MOTORS EXPRESS just help my son and I buy a car. We were desperate for a car. We walked in with not the best credit scores. But they helped us find a very nice car with a very low down payment and a very affordable monthly payment. Very very helpful but also had a staff that was better than great. I truly believe that they would have provided with a full fledge dinner if we needed it. An A++++++++++ business. I will always refer this business to anyone and everyone that I come across that needs a car. THANK YOU SARA AND FAMILY FOR ALL THAT YOU DID OR SAY TO GET US A CAR. UR THER GREATEST!!!!! Phyllis and Kenny Smith.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great sales experience

This family owned dealership stands above and beyond most others that I've taken the time to visit. They helped get me into my beautiful Chevy Camaro. The customer service was great, they were not pushy and very friendly. They helped me get financed and even got me very low monthly payments. I very much recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great family car buying experience!!!

This is our second time purchasing a used car from Haas and his family and it was just as great as the first time we purchased from here. You are always treated like part of their family. Haas gave us a great deal AGAIN and Sara got us a great rate AGAIN. I will definitely come back here when we are ready for another used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Good customer service me and my mom bought a chevrolet hhr 2009. Thanks sara

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE!!!

Good customer service . My mom and i bought a 2009 HHR CHEVROLET. We appreciate the service .they help us a lot . Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

It was a great experience coming here. The environment was very welcoming. They attended to our needs and customer service was great. I do recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to do Business

What a great family run business. I place a call to Sara and explained my situation. And this is where the magic happened. She was able to get me and my wife approved in a matter of hours. She and her teams are simply amazing. We were coming off a bankruptcy and when I explained this to Sara she told me no problem. She made this process so easy for me and my family. Thanks Sara.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great People, Great Business, Great Cars

I just bought a 2008 BMW 750Li! The car is beautiful, and well maintained. Most importantly the transmission was just replaced! This family oriented business offers amazing customer service and awesome hospitality. Sara did her best to find me a good rate! Sara's wonderful Mom, guided me through all the paperwork, while Mr. Hoss also offered me additional info for my car. I would definitely stop by here if you are in search of a GOOD Used Car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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