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Berman Subaru of Chicago

(779 reviews)
Visit Berman Subaru of Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 418-9989 (888) 418-9989
Used (888) 419-4163 (888) 419-4163
Service (888) 269-3568 (888) 269-3568

Reviews

(779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome Experiece!

My boyfriend and I came in two days ago! Bart Chari took care of us and answered all of our questions! He was excellent! We left comepletely satisfied with our new car! Thank you Chari

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for your feedback. Welcome to the Berman family!

Buying used car

Bought a used car from this place. Team member were honest and not pushy. I am willing to do future business with this dealership. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for your feedback and review. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

Just bought a used car

Great service, expedient process. The purchasing experience was smooth and painless thanks to great staff and dealership overall. The dealer was knowledgeable about the cars and very thorough in going over the details of the vehicle. I greatly recommend this dealership. I also love the car so far. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Daniel, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

Best car shopping experience ever

Great price, great sales people , super quick service, next time i shop for my next car definitely going back .love my forester , explained everything i did not know about the vehicle, loved the way i was greeted, Thanx Christina 😃😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Forester! Thank you kindly for your feedback. Welcome to the Berman family!

Smooth and easy purchase and a great deal, also

I had an awful experience at Grand Subaru (long story), so I was really apprehensive and guarded when I contacted MidCity Subaru. Not necessary! Tina S. is not only extremely knowledgeable and professional, but very open, straightforward, and friendly. I chose Subaru for reliability, longevity, and safe driving in severe winter weather, but Tina explained *why* Subaru excels in those areas. She assessed my specific needs (long commute, high mileage, plan for long-term ownership, tall passengers, etc) and made sure I was getting the right vehicle for my family. The entire purchase was hassle-free, stress-free, fast, and smooth. Brian Martin in the finance department made sure that I understood everything about the purchase and warranty. Tina thoroughly oriented me to my new car (first new car in 17 years, so she had a lot of tech to teach me!). She and MidCity have contacted me to make sure I'm completely satisfied and to let me know they will handle any questions or concerns in the future. I've already had my car in for a complementary service, and that service department runs very smoothly and on-time. Most importantly, I love my new Forester. I've already put over 5K miles on it in less than 3 mos and the driving experience is so smooth, solid, and comfortable. The interior and functions are so convenient and luxurious, it really feels like a luxury car to me. I think Subaru offers an excellent value, and I got a great deal on my 2016 Forester from MidCity. THANK YOU to Tina, Brian, Shawn, and MidCity!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Maia, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new Forester and welcome to the Berman family!

Great review of vehicle before leaving.

Dealership was centrally located. Pricing of vehicle was very competitive. Very knowledgeable person who explained the various features to me. Hours of operation were very favorable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for your feedback. Welcome to the Berman family!

Thanks Christina

Christina Szontagh helped me get into a new Outback. She was very knowledgeable and helped me get a great deal on my brand new outback!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new Outback and welcome to the Berman family!

Great Car buying experience

Great experience from test drive to hand shake, Angel and his crew were a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mario, thank you kindly for your feedback. Welcome to the Berman family!

mid city

Tina listened to my vehicle needs as well as my financial needs got me a brand new forester for the right price. It was a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great service!

Just bought an Outback and I could not be happier with the service and price. Will Mojica (salesperson) worked hard to get me the price I wanted and he gets 5 stars as well. I went to a few other dealers and they beat all the other prices I was given. Thanks Will Mojica!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.