Reviews
Write a reviewEXCEPTIONAL SERVICE!
Robert Ortiz and Dennis were the best people I've EVER dealt with! After relocating to Florida and needing a reliable used vehicle and spending 4 days with others dealerships the process and service here was OUTSTANDING! Dennis was super patient and just plain KIND...... Robert was also the best at handling finances as we used our credit union from back home. My Husband and I will NEVER use anyone but this HERTZ to purchase our future cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your experience with Hertz car sale of Orlando. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "five stars"! Glad to hear you love your new 2015 Nissan Altima Dennis and Robert and the team will be thrilled to hear your feedback! I wish you and Mike the Best. Respectfully, Kevin.L
Amazing Service!!!!
Jorge was one of the best salesmen's I have met in a long time. I started communicating with him via email and he answered all the questions I had till I was able to make it into the dealership. When I walked in, it was as simple as 1,2,3 literally!!! I asked to test drive the car and liked it, and then next thing I knew I was signing the papers and driving away. They also give you a plate on the spot if you don't want to transfer tags. Way to go Jorge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The BEST car buying experience in my 6+ decades!
Five stars is not enough. From the moment I walked in I felt comfortable and welcome. My Rep. Jorge was warm, friendly and laid back, yet so professional. I've never met such a nice Finance Manager in my life. The young lady who helped me with details, explained, reassured, and worked out everything for me. All the while the staff had a heavy load of customers they never stopped smiling, being friendly and somehow did their jobs flawlessly. I was so happy I brought them donuts the day I picked up my beautiful new car. I almost forgot; the selection of vehicles , barely used were great and the prices were the best I'd seen after two years of searching and researching. If you are in the market for a car, or even if you just want to check them out, go straight to this lot. Don't waste your time elsewhere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car & Service
Great service from Robert Ortiz and the whole team! Robert went above and beyond for every question I had. Great experience will buy more cars from here in the future.I'm in love with my K5!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service clean facilities !!!
Robert Ortiz really knew what he was talking. Priding myself being a "car guy" he seemed to be one also made my buying experience very personable and great. I will continue to buy vehicles from Hertz car dealership. I love my 2014 K5!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
it doesn't hurt when you buy from hertz
My salesman Robert Ortiz was there to please and the manager Kevin is definitely gone to heaven very honest came through on every promise even after i signed the papers. if you are looking for a car give theme a call 407-816-8846 very nice people no pressure and very patient i can be a pain but they never change there attitude always friendly and knowledgeable never buy any where else glad i found them very happy be back for my next car no question 110%
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
VERY DISAPOINTED!!!
DEALER FEE WENT UP SINCE I LAST BOUGHT MY CAR AND YOU LOST A CUSTOMER FROM THAT AND LACK OF GOOD CUSTOMER SERVICE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!
Dennis Wiltshire was my sales person. He was extremely friendly and very helpful. Definitely not the stereotypical car salesman. He gave honest input and didn't try to talk me into anything. He was very patient dealing with me I had some trouble scheduling a time to pick up the car after I made my decision, he was flexible and just waited for me. The car was cleaned up nice, a great detail job. I will definitely return when it is time to purchase another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience, So Relieved!
Had a stress free and wonderful experience at Hertz Car Sales Orlando. The salesperson, Elizabeth Muniz, was very helpful and made my first car financing experience worry-free. My current car at the time was 20+ years old and was in need of many repairs so I figured I would get a reliable used car. I fell in love with the first car I saw and Ms. Muniz helped me bring it home. I was able to trade-in my 20 year old car and drive my new one home at an affordable price. Would most definitely recommend this dealership for anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever. Very happy
I just purchased a 2013 Kia Soul from this dealer. I could not be happier with the experience. No pressure just a friendly helpful sales person, Raiza Diaz was knowledgeable, friendly and caring. She really helped me in my selection and financing. Would recommend this dealer to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase