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Hertz Car Sales Orlando

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)
Visit Hertz Car Sales Orlando
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
(877) 216-3830 (877) 216-3830

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thank You Jasmine

Thank You Jasmine. For your courteous and efficient service when my wife and I were purchasing the Toyota Camry from you. It drives great as expected. Best Regards, Bo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Breath of fresh air, to say the least..

My experience at Hertz Car Sales Orlando was amongst the best and most simplified one I had that whole day. I had been to numerous dealers that day and This one was the best. No haggling, no annoyance, easy talking and easy listening. The customer service was great! Dennis Wiltshire and Victor Lopez were amazing. Anything I didn't understand or had questions about they both helped with. I highly recommend everyone check this place out! So happy with my VW Golf!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Giovanna, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Dennis & Victor efforts have made the difference in your car buying experience. If there is anything more that we can do for you please give us a call or just drop by. Best regards, Kevin Lynch/General Manager Kevin.Lynch@Hertz.com

There are angels on Earth

After going to three dealerships and being turned down for loans or asked to give birth, climb Mt. Everest, and swim the English Channel, finally a place that care. I have exactly what I was looking for at other lots but I must admit I didn't trust what the other lots were selling because they gave no warranty or assurance that I was purchasing sound car. Instead it was "wham bam thank you ma'am", you bought it and it's your's. Jasmine and Victor, are heaven sent. They care. Victor searched for the best loan possible, not just a loan but the best loan. Jasmine stayed in touch with me giving me updates until she called and said come get your car, it's ready. I can't say enough about them. Please trust and believe that there are truly caring people in the used car business. The stereotype has been destroyed.. These are the example of how to do it. When you need a friend as well as a salesperson and a finance manager, see Jasmine and Victor. Don't waste your time sitting in other dealerships for hours to get no or ridiculous terms at the end. Start here first. Best advice I can give. Loving my white 2013 Malibu.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michelle this is Jasmine, thank you so much for your kind words, I am so Happy you are Happy with your experience. I really appreciate you giving us the opportunity to earn you business. If you need anything please us a call. And if your family or friends needs assistance in purchasing a vehicle I promise to provide the same experience. Thank you again :)

Happy with my new Car

Happy with the new car my wife and I purchased from Hertz Car Sales Orlando. Especially happy with my salesman Hector Velez. He helped my wife and I with all the finance approval. Kevin the Sales Manager helped with that. It took half the day but we drove away happy with our car. My wife already told all her family to come buy a car from Hector and Hertz Orlando.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mr. Bernard, Thank you for taking the time to write this kind review and giving our dealership such a fantastic five star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. Our team works incredibly hard to exemplify the Hertz Car Sales Orlando commitment to customer care and we're so thankful that your time with us was well spent. We look forward to working with you again Best regards, Kevin Lynch/General Manager Kevin.Lynch@Hertz.com

Great service, great price, great car

I strongly recommend Hertz Car Sales Orlando. My wife and I live roughly 600 miles from Orlando, FL. We found their listing online and made the purchase. Victor Lopez was extremely helpful. Being out of state, there was a little worry about purchasing a vehicle we haven't seen in person. But they offer background checks, and their service was great. The process went smoothly. My wife flew from Memphis to Orlando, Hertz picked her up from the airport, she gave them all of the signed documentations (after checking the car to make sure it was everything she wanted) and then she hit the road in her new car! It was an ideal situation working with Hertz (specifically Victor) and again, I highly recommend giving them a call or email if you're ready to purchase a vehicle. Great service, great prices, great cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Eric for the Great review! Happy you enjoyed your car buying experience at Hertz Car Sales Orlando. Contact us again if you or anyone in your family needs assistance in purchasing a vehicle.

Happy with car

I purchased a Chevrolet Malibu from Hertz Auto Sales in Orlando. I am very happy with my auto overall. I was, however disappointed by 2 things. The car was advertised to have bluetooth (the window sticker listed bluetooth as an option). When I asked how the bluetooth worked I was told it did not work because of the On Star installed in the car. I researched, called GM and found that the car in fact was not equipped with bluetooth from the factory. I was very disappointed and called the dealer. I was then told that none of the Hertz cars had bluetooth and they could not help me install it. I feel let down because I feel I was deceived. Maybe the salesperson was unaware how bluetooth worked but then why change the story? The rest of the experience was pleasant. There was also a slow leak in the right front tire. I would recommend the dealer if you are careful to be clear on what you expect in a vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a review of your vehicle purchase experience. Glad to know you are happy with the auto overall. We do understand the miscommunication on the Chevrolet Malibu Ls and Lt models being equipped with the Bluetooth system. We will review the Bluetooth system with our entire Sales team. Thanks again for recommending us to others who are in the market to purchase a vehicle.

No Pressure Deal!

Victor Lopez made buying a new car painless. I felt comfortable and it didn't take all day to buy the car. I liked the no haggle no pressure car shopping experience at Orlando Hertz Sales! I'd shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time out to write us a review. We appreciate your business. We hope you are enjoying your new vehicle. Contact us again when you or anyone of your friends or family needs assistance on purchasing a vehicle.

Who Needs a Dealer

I needed a car and fast since my previous was totaled in an accident. I was tired out from looking, going from dealer to dealer, test driving cars, working with salespeople. Quite by chance, I located Hertz Sales on the internet. At the end of one long day (of several) we drove in right before they were going to close. Enter Victor Lopez who I swear must be the most patient guy of all time. He was patient, knew his facts, offered suggestions but was not pushy at all. No problems about closing time, took us out of test drive. Both my husband and I were satisfied. We ended up buying from them after thinking about it for a day. Victor gave us his cell phone and said to call him with questions since he was off the next day. He was there when we picked up the car and took good care of us. We were happy NOT to pay a dealer fee - which were anywhere from 500 to 700 dollars where we were looking. There was no dickering, the price was the price. So makes you think all treated equally One problem - we only got 1 key. It was more of a problem than I realized since I went to Lowe's, Home Depot and Walmart - did not have the blank for my Elantra 2013. Even the locksmith I finally ended up with had to order a blank. Still waiting for a second key.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Grateful Grace for the great review. Happy you enjoyed your car buying experience here at Hertz Car Sales Orlando after a long day of shopping at auto dealers. Contact us if you or anyone in your family needs assistance in purchasing a vehicle.

This is the way to buy a car

I recently bought a Chevy Cruze from Hertz Car Sales in Orlando. Both Robert and Hector were very pleasant and professional to work with. They made the process painless and enjoyable. The only problem I encountered was that I had to make a second trip to Orlando to buy the car since the computer system was down, but that was not under their control. I would highly recommend Hertz Car Sales, I already have one friend thinking about it. I knew the price of the car going in, no negotiating, and it was under Blue Book value, all of which made it a stress-free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Sharon K for the pleasant review. Happy you enjoyed your car buying experience here at Hertz Car Sales Orlando. Contact us again if you or anyone in your family needs assistance in purchasing a vehicle.

WONDERFUL

Our experience with the Hertz Car Sales in Orlando, FL have been great. It is a pleasant environment. In particular, our Car Sales Consultant Victor Lopez was professional, yet friendly. He displayed knowledge of the different services and products offered. He was very patient with us since we could not make up our minds on what vehicles to purchase because the location has a wide selection. It has been such a joyful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Corolla/Hyundai Purchasers for your wonderful review and for purchasing 2 vehicles from Hertz. Happy you enjoyed your car buying experience here at Hertz Car Sales Orlando. Contact us again if you or anyone in your family needs assistance in purchasing a vehicle.