Reviews
Excellent service received in a timely manner.
Excellent service received in a timely manner.. Courtesy car wash was appreciated. Clean and comfortable waiting was appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Todd, for your kind words! We're glad to hear you had an excellent experience with timely service and appreciated the courtesy car wash. We're also happy you found our waiting area comfortable. We look forward to your next visit!
The deal was effortless, the car was impeccable.
The deal was effortless, the car was impeccable. Everyone from the sales staff to finance manager was totally professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're glad to hear that your experience at DeVoe Cadillac was effortless and that both the car and our team exceeded your expectations. We appreciate your kind words about our sales and finance staff!
Luke Allen is a great asset to DeVie Cadillac.
Luke Allen is a great asset to DeVie Cadillac. He is the reason I will once again give them the opportunity to lease me my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're thrilled to hear that Luke Allen made such a positive impact on your visit. We look forward to helping you with your next vehicle lease and appreciate your continued trust in DeVoe Cadillac!
Service Advisor Benjamin was outstanding - the best
Service Advisor Benjamin was outstanding - the best service advisor I have ever dealt with. Courteous, professional and always communicated with me during the service performed (oil change and tire rotation). Your technician who worked on my vehicle, however, leaves a lot to be improved on. The tire rotation for my 2025 CT4 REQUIRES the front tires to be inflated to 38 psi and the rear tires to 42 psi. I mentioned this to Bengamin who then relayed this to the technician doing my service. So, when my vehicle was returned to me what did I find? Front tire pressure was 42 psi, and the rear tires were at 38 psi. At least the technician rotated the tires! But he failed to check the tire pressures. Not very impressed with your vehicle service.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience and for highlighting the great service you received from Benjamin. We understand your concern regarding the tire pressures and appreciate you pointing it out. If you'd like help getting that corrected, please feel free to reach out to us directly—we’re more than happy to assist.
Advisor Luke at De Voe was great!
Advisor Luke at De Voe was great! On time and work were perfectly executed! I will be back for a tutorial on the CT5! De Voe ROCKS!.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mary, for the fantastic feedback! We're so glad Luke provided you with excellent service and that everything was completed to your satisfaction. We look forward to giving you a tutorial on the CT5 soon.
Paul Martin and the Team were Great, Thank You, they were
Paul Martin and the Team were Great, Thank You, they were very Professional and knowlegeable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your positive experience! We're thrilled to hear that Paul Martin and the team provided you with professional and knowledgeable service. We truly appreciate your feedback and look forward to assisting you again in the future!
Dwight and Tom were fantastic.
Dwight and Tom were fantastic. Dwight sold me the car, and Tom Henion was fantastic about helping me get up to speed with the options! I will recommend DeVoe to others .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad to hear Dwight and Tom made your experience a great one. We appreciate your recommendation and look forward to welcoming others you send our way. Thank you for choosing DeVoe Cadillac!
Good communication, on time, got the job done.
Good communication, on time, got the job done. Appreciated the car wash and vacuum as well! Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Joe, thank you for sharing your experience! We're glad to hear that the communication was clear and the service was on time. It's also great to know you appreciated the car wash and vacuum! We look forward to serving you again in the future.
The service writer was great The texting method Iacks
The service writer was great The texting method Iacks personal contact and waste of personal time for pertinent questions. The loaner car people great ….
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We're glad to hear our service writer and loaner car team made a positive impression! That said, we truly appreciate your input regarding the texting system. We're always working to improve experiences, and we hope to make your next visit better!
Always go to Devoe for my car maintenance.
Always go to Devoe for my car maintenance. the wait time was as expected and I was kept up dated while I waited. Very satisfied with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Tara, thank you for your continued trust in DeVoe for your car maintenance! We're glad to hear that the wait time met your expectations and that you were kept updated throughout the process. We truly appreciate your feedback and are happy to know you're satisfied with the service!