Reviews
Can’t say enough great things about them!
Can’t say enough great things about them! Recently purchased a 2025 Escalade and the experience was so quick and easy!! Ten minutes down I-75 and a piece of metal blew out the front tire. Ten minutes later and Peter (who I bought the car from) was there helping me change it. The service center had me in the next day and out in two hours with my new ride back together!! Will be a lifetime customer of DeVoe!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to share your experience! We're so glad to hear that your purchase of the 2025 Escalade was smooth and that Peter was there to help you. It’s great that our service team was able to get you back on the road so quickly as well. We truly value your trust and look forward to serving you again in the future! Thanks again for choosing DeVoe!
Thank you for the glowing review and for choosing DeVoe Cadillac! We're thrilled to hear about your seamless experience purchasing your 2025 Escalade and the exceptional support Peter and our service team provided during your tire mishap. Your kind words and commitment as a lifetime customer mean the world to us. We look forward to serving you for years to come!
I’ve dealt with Devoe Cadillac for many years.
I’ve dealt with Devoe Cadillac for many years. I’ve always found their employees to be very client oriented in every way. Their service waiting area is very nice and the available newspaper and refreshments appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your continued trust in DeVoe Cadillac! We're thrilled to hear that our team has consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to continuing to serve you in the future!
Thank you for your kind words about Devoe Cadillac! We're delighted to hear that our team consistently provides excellent, client-focused service. We take pride in creating a comfortable waiting area with newspapers and refreshments to enhance your experience. We look forward to serving you for many more years!
My experiences at DeVoe has always been positive.
My experiences at DeVoe has always been positive. John Mullens has taken care of me for years. He is professional, knowledgeable, and just as nice as can be to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Maggie! We're grateful for your continued loyalty to DeVoe and appreciate your kind words about John Mullens.
Luke is Professional, helpful, friendly.
Luke is Professional, helpful, friendly. Jordan, our shuttle driver, was fantastic! Dropped us at rgb beach while the car was being serviced! Above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Linda, Thank you for sharing your experience! We're thrilled to hear that Luke provided such professional and friendly service, and that Jordan went above and beyond with the shuttle ride. It's great to know you had such a positive experience at DeVoe Cadillac. We appreciate your kind words and look forward to serving you again in the future!
Rapid response upon arrival and keeps one informed
Rapid response upon arrival and keeps one informed throughout entire process. All are very polite1
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a smooth and efficient visit to DeVoe Cadillac. We appreciate your kind words and look forward to serving you again in the future!
I had some issues with my service.
I had some issues with my service. I left 4 messages for the service manager and he never called me back. I have owned many Cadillacs and have never had worse service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, Thank you for bringing this to our attention. We sincerely apologize for the lack of follow-up and the frustration you’ve experienced with your service. This is certainly not the standard of service we strive for at DeVoe Cadillac. Please feel free to reach out directly to us at your convenience, and we will make this right. We appreciate your continued trust in Cadillac and hope to have the opportunity to regain your confidence.
I have used DeVoe service for some time and have never
I have used DeVoe service for some time and have never been disappointed . In fact, they exceed my expectations .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sue, thank you for your continued trust in DeVoe Cadillac! We're thrilled to hear that we've consistently exceeded your expectations. It's always our goal to provide excellent service, and we're grateful for your loyalty. We look forward to serving you again in the future!
On time.
On time. Comfortable waiting area with amenities. Kept informed of service needs. Always like the car wash at completion of the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words! We're glad to hear you had a comfortable experience in our waiting area and that you were kept informed throughout the service. We're also happy that you enjoyed the car wash! We appreciate your continued trust in DeVoe Cadillac and look forward to your next visit.
Service department is always courteous and attentive.
Service department is always courteous and attentive. My service advisor Luke is thorough, friendly and beyond helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing your experience! We're glad to know that Luke and our service team continue to provide courteous, attentive, and helpful support. We truly value your trust in DeVoe Cadillac.
All individuals were friendly and professional that we
All individuals were friendly and professional that we dealt with and went that extra step in making sure things were done right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, and thank you for the kind words! We're glad to hear our team was both friendly and professional, and that they went the extra mile to ensure everything was done right. We truly appreciate you choosing DeVoe Cadillac!