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DeVoe Cadillac

(448 reviews)
Visit DeVoe Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 545-7164 (888) 545-7164
Used (833) 428-4446 (833) 428-4446
Service (888) 536-0294 (888) 536-0294

Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeVoe Cadillac from DealerRater.

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All good.

All good. John has always been great. Service was punctual and efficient . Will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're happy to hear everything went well and that John continues to provide excellent service. We look forward to seeing you again!

only for warranty service not fixing a flat tire because

only for warranty service not fixing a flat tire because the tires are 8 years old is ridiculous. tire wear is an indicator for replacement not age. to not fixing a slow leak and suggesting $1500 to replace all 4 tires is thievery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We appreciate you sharing your experience. Tire safety is very important to us, and our recommendations are based on industry standards to keep you safe on the road. We’re sorry if the suggested tire replacement felt unexpected or costly. Please contact us if you’d like to talk more about your situation so we can help clarify and find the best solution.

The service was odd and done in a timely manner.

The service was odd and done in a timely manner. Glad I went off season, much easier to schedule appt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with DeVoe Cadillac. We’re glad the timing worked well for you and that scheduling was easier during the off season. If you have any questions or need further assistance, please don’t hesitate to reach out.

The service is really good, but expensive.

The service is really good, but expensive. This time I was unhappy that they changed all my settings and I had to go back to have them reset. (seat exit was put in full recline) I am 85 and do not know how to reset that. Also the images are different and I am baffled by that as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We’re glad to hear you find our service good. We’re sorry for the inconvenience with your seat settings and the changes to the images. We want to make sure you’re comfortable and confident using your vehicle, so please don’t hesitate to reach out or stop by, we’ll be happy to help you reset everything and answer any questions.

Luke was very good.

Luke was very good. He told me what needed to done and done in a timely manner. Very happy with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear Luke kept you well-informed and that everything was handled efficiently. It's great to know you're happy with the service department!

Prompt and courteous.

Prompt and courteous.Took only 45 minutes. Best service and people that I have dealt with at any dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Frank! We’re honored by your kind words and thrilled to know this was the best service experience you’ve had at any dealership. Our team works hard to provide prompt, respectful care, and it’s great to hear that it came through. We look forward to serving you again!

Devoe has always been professional kind patient and just

Devoe has always been professional kind patient and just plain nice whenever u was making a purchase having service or having a problem with my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and kind words! It means so much to know you've consistently had positive experiences with our team. We're always here to help and truly appreciate having you as part of the DeVoe family!

Jim Lombardo was the most courteous automobile

Jim Lombardo was the most courteous automobile salesperson I have ever had the pleasure to work with. The purchase of the 2025 Lyriq was done quickly and efficiently. Jim spent 3 hours explaining the operation of the new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're thrilled to hear Jim Lombardo provided such a courteous and thorough experience while helping you with your new 2025 Lyriq. We’re grateful you chose us and hope you enjoy every moment in your new vehicle!

The transaction was quick and easy.

The transaction was quick and easy. The gentlemen helping us were both very cordial and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're so glad to hear your experience was smooth and that our team took great care of you. We appreciate you choosing us and hope you’re enjoying your new vehicle!

The purchase of an XT6 was an all around very good

The purchase of an XT6 was an all around very good experience and I would recommend the dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Robert! We're so glad to hear your XT6 purchase went smoothly and that you'd recommend us. Enjoy every mile in your new vehicle, and don’t hesitate to reach out if you need anything down the road!