Reviews
Great service and friendly staff.
Great service and friendly staff. Service was as promised with no surprises. Status updates via text.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Larry, thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We aim to keep everything transparent, and it's wonderful to know that you appreciated the updates. We look forward to serving you again!
Excellent experience in buying a new Cadillac at DeVoe.
Excellent experience in buying a new Cadillac at DeVoe. Extremely, pleased with easy, no hassle, fair sales transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your experience! We're glad to hear your Cadillac purchase at DeVoe was smooth, fair, and hassle-free. Enjoy your new vehicle!
The Service Center addressed Know Issues that needed care
The Service Center addressed Know Issues that needed care for my XT5. They were able to accommodate my schedule in the completion of those issues. As always they were very Professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that our Service Center took care of the necessary issues with your XT5 and were able to accommodate your schedule. We pride ourselves on providing professional service, and we appreciate your continued trust in DeVoe Cadillac.
Honesty and integrity is how I would describe my long
Honesty and integrity is how I would describe my long time advisor, John Mullens. Always very helpful, respectful, knowledgeable, and goes the extra mile to get things done keeping me informed at all times. Awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad to hear that John Mullens has consistently provided you with outstanding service. We appreciate your loyalty and look forward to continuing to serve you!
Thank you for sharing such thoughtful words! We're proud to have John Mullens on our team, and it’s wonderful to hear how much you value his honesty, dedication, and support over the years. He truly cares about providing exceptional service, and your trust means everything to us!
Great service and easy and pleasant transportation.
Great service and easy and pleasant transportation. The service was for recall and done very quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Margaret! We're glad to hear your recall service was handled quickly and that your transportation experience was pleasant. We appreciate you choosing DeVoe Cadillac!
There was a need to order a part for GPS function.
There was a need to order a part for GPS function. Once the part arrived, service scheduled an appointment for install. All went as scheduled. All personnel were very efficient and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're pleased to hear that everything went smoothly with your GPS repair and that our team provided efficient and professional service. We appreciate you choosing DeVoe Cadillac.
Had my car for over two months went to pick it up when
Had my car for over two months went to pick it up when they said it was ready still not fixed. Said I needed a new transmission so after a $6500 repair bill finally done. I don’t believe it ever needed a transmission. Oh also I had brought it in 2x while still under warranty for the same problem & they only changed transmission fluid. Horrible customer service!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, we're sorry for the extended time it took to resolve your vehicle's issue and for any uncertainty you feel about the repairs. Our team is committed to accurate diagnostics and quality service, and we’d like to hear more about your concerns regarding the transmission repair and customer service. Please contact us directly to discuss this further.
The service personnel are always professional, quick and
The service personnel are always professional, quick and costs are reasonable. I am always very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback, Doris! We're thrilled to hear that you've consistently had a positive experience with our professional team. We appreciate your trust in us and look forward to serving you again!
professional - as always.
professional - as always. top notch word word word word word word word word word word word - got my 15 words!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Eugene! We truly appreciate your continued trust in our team. We’re thrilled to hear that you had a professional experience with us, as always. Looking forward to serving you again!
Efficient… kept me informed and updated on my car
Efficient… kept me informed and updated on my car throughout the day! Professional and explained everything to me when I didn’t understand what was wrong with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that you had an efficient and informative experience with our team. Keeping you updated and ensuring you understand the details of your vehicle’s service is always a priority for us. We appreciate your trust in DeVoe Cadillac!