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DeVoe Cadillac

(448 reviews)
Visit DeVoe Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 545-7164 (888) 545-7164
Used (833) 428-4446 (833) 428-4446
Service (888) 536-0294 (888) 536-0294

Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeVoe Cadillac from DealerRater.

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Everyone was very courteous during my recent visits.

Everyone was very courteous during my recent visits. Luke explained repairs and made arrangements for courtesy car while repairs were made. He kept me informed of any issues via text. Finally resolved key fob setting issues. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear everyone was courteous during your visits and that Luke provided clear communication and support throughout the repair process. We appreciate you choosing DeVoe Cadillac and are happy we could resolve the key fob issue for you!

This is the most wonderful dealership I have ever had the

This is the most wonderful dealership I have ever had the pleasure of working with! Their fabulous Service Department, and my terrific Advisor Svenja, are above and beyond! On this visit, they evaluated my car without an appointment and did the necessary repair while I waited! Svenja's generosity and helpful spirit are to be marveled at! Thank you so much for her, DeVoe family!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our service department and that Svenja went above and beyond to assist you. We truly appreciate your kind words!

Pleasant, polite people who answer the phone and schedule

Pleasant, polite people who answer the phone and schedule service. Service Advisor, John Mullins knowledgeable, very efficient, attentive and helpful. Courtesy driver, Les, very friendly, respectful and represents Devoe very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike! We’re grateful for your thoughtful feedback and glad to hear that John Mullins and Les made a strong impression with their professionalism and courtesy. It’s great to know our team provided a smooth and respectful experience from start to finish at DeVoe Cadillac.

It was great.

It was great. I was taken care of right away when I arrived in informed about different issues my car needed. Luke was very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that Luke took great care of you and provided clear information about your car's needs. We appreciate your kind words and look forward to serving you again at DeVoe Cadillac!

I had a very pleasant experience.

I had a very pleasant experience. The staff was very accommodating. Service was as expected and very efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that you had a pleasant visit and that our team was able to meet your expectations. Efficiency and great service are always our goals, and we're happy we could deliver for you. We look forward to welcoming you back next time!

John Mullins is a big asset to your organization.

John Mullins is a big asset to your organization. He has helped me for more than 20 years with the care and service of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Jane! We're thrilled to hear about your positive experiences with John Mullins. He truly is an asset to our team, and we’re glad he’s been able to assist you with your vehicle needs over the years. We appreciate your continued trust and look forward to serving you for many more years to come!

Perfect.

Perfect. No high pressure worked with me to find the exact car I wanted. Buying was easy, financial manager had it accomplished in just a few minutes.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad to hear you had a smooth and easy experience with us. It’s great that we could help you find the perfect car without any pressure. We’ll be sure to share your kind words with our finance team as well. Enjoy your new vehicle, and we look forward to serving you again in the future!

I made the appointment ahead of time.

I made the appointment ahead of time. Paul and his team were totally ready even when I arrived 30 minutes early. I was out of there within 45 minutes and driving my new lease car home. It was seamless!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Paul and his team provided such a seamless and efficient process for you. It’s great that we could get you in and out quickly. Enjoy your new lease, and we look forward to assisting you again in the future!

Excellent.

Excellent. Sales Rep was good . Good price but could have done better. Should have done a better negotiation. Was really looking for pearl white vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that you had a positive experience with our sales representative and appreciate your comments on the price and negotiation process. We’ll take your input into consideration to make future experiences even better. We hope to help you find the perfect vehicle, including a pearl white one, in the future!

Excellent customer service and repair work on my vehicle.

Excellent customer service and repair work on my vehicle. I totally recommend DeVoe Cadillac service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear that you had an excellent experience with our customer service and repair work. We truly appreciate your recommendation and look forward to continuing to serve you in the future!