Skip to main content

Utter Family of Dealerships

(967 reviews)
Visit Utter Family of Dealerships
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (903) 487-5675 (903) 487-5675
Used (903) 487-5673 (903) 487-5673
Service (903) 771-4802 (903) 771-4802

Reviews

(967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Utter Family of Dealerships from DealerRater.

Want to share your experience with this dealership?

Write a review

Falsely advertises trucks on cars.

Falsely advertises trucks on cars.com Fair warning, anyone shady enough to mislead you upfront will only do their best to rob you any way possible. Shady business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly and efficient, tries to get you the best

Friendly and efficient, tries to get you the best financing possible, neat and clean building, lots of inventory, all well trained, chris mcclour is the best finance manager you can find, and Bob Utter is the best place to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lexus of Tucson on Speedway is the friendlist dealership

Lexus of Tucson on Speedway is the friendlist dealership I have ever been in. Everyone greets you and asked how you are doing. They all were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Misrepresentation of a vehicle, Don’t buy from them have

Misrepresentation of a vehicle, Don’t buy from them have no clue what they are selling. Asked about a size of the engine after purchase I find out they were wrong. They assume no responsibility what so ever. Try to trade it in and in 6 months it depreciated 8 K because it had the smaller engine. When the dealership was wrong and treated me horribly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Do not buy this Subaru Forrester -JF2SHAEC3DH406843.

Do not buy this Subaru Forrester -JF2SHAEC3DH406843. They misrepresented the condition and work they supposedly did to it. Not to be trusted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Justin was very helpful and responsive.

Justin was very helpful and responsive. He negotiated to his best ability and admitted fault when he miscommunicated recall laws in TX on used cars. The process was quick and I was out in 30 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience.

Great experience. Purchased a used pick up. Victoria was very helpful and accommodating in working through the purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Matt did a great job getting new F150 truck I was looking

Matt did a great job getting new F150 truck I was looking for. He had to trade with another dealership to get the model I wanted. Everything was done as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Professional, Respectful and personal at the same Time.

Professional, Respectful and personal at the same Time. Becky, Chad and the service crew were amazing. I will be calling them again when I am looking for my next car. It was like I was buying a car from and old friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thank you Kenzie for helping me get into this Ford Edge.

Thank you Kenzie for helping me get into this Ford Edge. I love it! They are an awesome dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.