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Utter Family of Dealerships

(966 reviews)
Visit Utter Family of Dealerships
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (903) 487-5675 (903) 487-5675
Used (903) 487-5673 (903) 487-5673
Service (903) 771-4802 (903) 771-4802

Reviews

(966 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Utter Family of Dealerships from DealerRater.

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Amazing team that provided a seamless purchasing process

Amazing team that provided a seamless purchasing process and high level service at a great price. I will always buy from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Triston took good care of me and found the tires I needed at a competitive price. I recommend Bob Utter Ford for your car care needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Facilities were clean and well organized, personnel were

Facilities were clean and well organized, personnel were very courteous and professional and took the time to walk through everything they were doing. I will definitely be a return customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, helpful staff and the service was quick &

Friendly, helpful staff and the service was quick & efficient. Even if I buy a car elsewhere, I still bring it here for service because I trust them with my vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding experience!

Outstanding experience! They gave me a great price with no "games" on my Kia EV6 GT. Kenzie was very helpful and easy to work with. Danny went over all the tech. with me before leaving. Definitely worth the drive from Fort Worth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adam Hulsey was our salesman and we are 100% please with

Adam Hulsey was our salesman and we are 100% please with the service and our Bronco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Service

First of all, I was needing a software upgrade that Kia was offering and was looking for a dealership in an area that was easy to reach and not congested. I contacted Utter because of its location and I am pleased that I did. I made an appointment to have the upgrade and was promptly attended to on that date. I waited in the dealership for my vehicle which was repaired in a very reasonable time frame. Service personnel I had contact with were attentive and helpful. Before leaving the dealership, I was provided with a summary of repairs that might be needed in the near future along with the cost of these repairs. I would recommend the service department at Utter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Great service and friendly staff.

Great service and friendly staff. I will continue to service my SUH at Utter Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast Friendly service

Very nice service got my windows tinted Thanks Carl King and Tanner Sanders thank also Blake Utter Ford Denison tx have safe and blessed day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Everything went nice and smooth!

Everything went nice and smooth! Super easy from start to finish. Sales portion on in to the finance went smooth and quickly. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.