Reviews
SERVICE
GREAT STAFF, JHON IS VERY HELPFUL AND FRIENDLY, HE ALWAYS DOES EVERYTHING HE CAN DO TO HELP!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
Best Service
Best servixe by far. Salesman was super helpful. Process was easy and fast. They really went out of their way to make sure i was happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bryan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Never buying a kia again
I have a 2015 kia forte koup with 64000 miles and it broke on me. I took my car to viva kia and try to get it fix. I got denied because I didn't show enough maintenance records. I had 3 maintenence records that wasn't enough for them
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rogelio, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (915) 834-2300. We look forward to hearing from you.
Tulliride
Great stress free process. Good friendly environment
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Mr. Diaz
The service was good, but I was the one calling asking status on my car.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Pushing service is not the way you sell a car
Pushed to try to get the car and then giving me a bad offer for mine not fair .then texting and texting to get me to go in and not only that they run your credit 6 times come on now I wanted to know the price for trade in first and they still ran my credit
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Audrey, thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (915) 834-2300.
Viva Auto Group
Ana, our sales lady was very patient with us. It was a two week process for her but she waited until we made up our minds.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roy, thank you for your kind review; we are happy to pass along your comments to Ana here at Viva Kia!
Review
Highly recommend very good service Excellent salesman
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eric, we're happy you found our staff to be so supportive during your experience here at Viva Kia. Thanks for the recommendation, and have an amazing day!
Viva Kia dealership
Excellent service was provided and this includes customer as well as maintenance for my vehicle. Viva Kia goes the extra mile to ensure customer satisfacrion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anna, we are so happy to read such a great review about Viva Kia! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Place!
Great customer service. Walked away with exactly what we wanted. Sales man and the manager were very patient and went above and beyond to get us a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ashley, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything and have a wonderful day.