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(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Viva Kia from DealerRater.

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Viva Kia

They are great at what they do and customer service skills are impeccable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rosa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Viva Kia. We hope to be of service to you again in the future. Best wishes, Viva Kia

Great experience. Love my new car

Great experience. Love my car thsy took. Great care of me and my wife. Recommend them for your next car purchase. Ask for irvin Alvarado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Francisco, thank you for your kind review; we are happy to pass along your comments to the team here at Viva Kia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

dtruelove54@yahoo.com

Every time I have gone, she has always given me excellent service. I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Diana, thank you for taking the time to leave a review for us at Viva Kia. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Very helpfully associate Cesar

Cesar was very helpfully and nice with my time there. He helped and kept me updated about my car and when it would be done. Would highly recommend going to Cesar and having him help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christopher, thank you for your kind review; we are happy to pass along your comments to Cesar at Viva Kia! Thanks again for the recommendation, and have an amazing day!

Viva Kia Rate

The wait was not long and Salema Palomino did an excellent job keeping me updated on my vehicle. She also was very helpful and understanding of my car needs. She was also very considerate in making my son visit there with me enjoyable while we waited. Service was prompt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jennifer, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Kia Fourte 2020

Clean facility friendly sales men helpful General Management did everything possible foe me to get the car I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, we're happy you found our staff to be so supportive during your experience here at Viva Kia. We are always more than happy to assist you if anything else comes up. Take care!

New forte

awesome crew offered water n chips for me n my son

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joe, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Awesome

Mr YU was very efficient, polite and professional, his service was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alfredo, thank you for your kind review; we are happy to pass along your comments to Mr YU here at Viva Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Reviewing my car purchase

My purchase was fast and easy. Everyone offered assistance. My salesman, Juan Moctezuma was super helpful and very knowledgeable. It was a pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maria, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

Scheduled Maintenance

Viva Kia take good care of my vehicle at each opportunity, and I am satisfied with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carlos, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Viva Kia