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Ray Chrysler Dodge Jeep Ram

(724 reviews)
Visit Ray Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
New (847) 739-9895 (847) 739-9895
Used (847) 739-9889 (847) 739-9889
Service (847) 629-0492 (847) 629-0492

Reviews

(724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Chrysler Dodge Jeep Ram from DealerRater.

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The process smooth and easy, nice to work on a car deal

The process smooth and easy, nice to work on a car deal and be done in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are pleased that we could make your overall buying experience smooth and efficient. We can't wait for you to enjoy your new ride, and we hope to see you again when the time comes for your first service!

Super easy to work with!

Super easy to work with! Very personable employees who work hard to make sure you’re happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kaitlin, Thank you so much for your 5-star review! Your satisfaction is of the utmost importance to us, and we are thrilled that our team could be of valuable assistance to you throughout your visit! We appreciate your business. Please be sure to give us a call if there is ever anything more that our team may help you with!

They are a great dealer!

They are a great dealer! Had a flat and they were able to come pick it up for me, and bring it back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Stephanie, Thank you so much for your 5-star review! We are so glad that our team could put you at ease and get your needs taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

Purchased my 5th vehicle from Ashley last month and

Purchased my 5th vehicle from Ashley last month and everything is great. The whole ray auto group is wonderful and I can’t wait to be back and purchase my 6th vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service rep was very nice and helpful.

The service rep was very nice and helpful. Made the visit easy and kept me updated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We are pleased that Tone could be of great assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

Always an incredible experience when I'm at this

Always an incredible experience when I'm at this dealership. I highly recommend going here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jakob, Thank you so much for your wonderful review and recommendation! It is our pleasure to serve you, and we will certainly provide you with nothing less than our best quality care in your visits to come! We wish you the safest of travels until we meet again!

Rob in service is on top of his game .

Rob in service is on top of his game . Got me in and out in no time .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Rob this positive review! We are so glad that he could provide you with a smooth, top-notch experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service. Take care!

I drive past 2 closer dealerships to go to this location…

I drive past 2 closer dealerships to go to this location… no one is perfect but I leave the dealerships satisfied with the work I had done and the price I paid… the follow up from the service manager is such a nice personal touch… thank you for always making sure your customers are happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kathy, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

Consumer response

😊

Justin is a pleasure to deal with.

Justin is a pleasure to deal with. Car buying is stressful and he makes you feel relaxed. He's very knowledgeable on Jeeps and gives you all the time you need to think things over. No pressure sales at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Justin this wonderful review! We are overjoyed that he could put you at ease and make your overall experience as seamless as possible. We congratulate you on your new vehicle- on behalf of him and the entire team, and we thank you for doing business with us at Ray Chrysler Dodge Jeep Ram!

Service prompt and excellent I explained the problem my

Service prompt and excellent I explained the problem my wife was having and they quickly determined we needed a reset of the transmission program.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! 5-star service is always what we aim for, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!