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Ray Chrysler Dodge Jeep Ram

(753 reviews)
Visit Ray Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
New (847) 739-9895 (847) 739-9895
Used (847) 739-9889 (847) 739-9889
Service (847) 629-0492 (847) 629-0492

Reviews

(753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Chrysler Dodge Jeep Ram from DealerRater.

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Friendly, fun staff willing to work to make sure you’re

Friendly, fun staff willing to work to make sure you’re happy with the car you’re buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, Steve! Thanks so much for the 5-star review! We're so happy you enjoyed your dealership experience because of our kind and helpful staff. Congratulations on the new Honda! Please don't hesitate to give us a call if you ever have any questions. We're glad to help. Drive safe and enjoy the new ride!

At Ray cdjr you are treated like you mean something.

At Ray cdjr you are treated like you mean something. They have the most knowledgeable Technicians that work on everything no matter what it is. They have a service manager that is a wonderful person he is there to take care of your needs. That is why I recommend Ray cdjr.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the thoughtful review! We're delighted to know of your complete satisfaction with your experience with our service team. Your safety and satisfaction are our top priorities, so we're always on the look out for you and your vehicle's condition. Thank you for your loyalty to Ray CDJR!

We really enjoyed our experience purchasing our new Jeep

We really enjoyed our experience purchasing our new Jeep gladiator from Ray's dealership. Everybody was great in the service they provided and how they treated us. We love our new Gladiator!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled you love the new Gladiator, Mauricio! Thanks for letting us know how happy you were with all the amazing service you received from the team at Ray CDJR. It is our absolute pleasure to help our guests with any automotive needs. We wish you many safe and happy travels in the new year, until we meet again!

i was very happy with my visit.

i was very happy with my visit. all of my needs were taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Anna, thank you for sharing your 5-star review! We're happy the service team got your Saturn all taken care of in a timely manner. We hope you won't hesitate to give us a call when we may assist you again. Thank you for choosing Ray CDJR!

They are always very attentive to the customer.

They are always very attentive to the customer. This was the third vehicle we purchased from Ray.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Kathy! Your continued business is an honor we don't take for granted. Congratulations on the new Jeep! We're so happy the Ray CDJR team delivered another exceptional buying experience for you. We wish you all the best with your upcoming travels and thank you for the wonderful review!

Great service department

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and having my new dealership trying to pull a fast one on me regarding a MOPAR service contract to make me appreciate them even more. Rob took the time to help me (a customer that is now out of state and will not be using his service department) so I could set the new place straight!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Darin, thanks so much for letting us know how we stack up with other dealerships in your new locale. We're sorry you won't be close enough to visit our service department on a regular basis anymore but we appreciate all the time you spent working with us. We're glad Rob made such an impression on you and we hope you do find someone as dependable in the future. Best wishes to you this holiday season.

I have liked working with Ray (especially Rob in service)

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and having my new dealership trying to pull a fast one on me regarding a MOPAR service contract to make me appreciate them even more. Rob took the time to help me (a customer that is now out of state and will not be using his service department) so I could set the new place straight!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Darin, thanks so much for letting us know how we stack up with other dealerships in your new locale. We're sorry you won't be close enough to visit our service department on a regular basis anymore but we appreciate all the time you spent working with us. We're glad Rob made such an impression on you and we hope you do find someone as dependable in the future. Best wishes to you this holiday season.

All staff are awesome, and very knowledgable.

All staff are awesome, and very knowledgable. Best dealer I have been to with the jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the awesome feedback! It is our pleasure to assist you with your Jeep's service needs and we're grateful for your confidence in us. Please let us know if there is anything we can ever do to serve you better. We look forward to making your next appointment just as great!

Very helpful.

Very helpful. Timothy went beyond the call to help me out. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5-star review with us! We're glad Timothy made your Jeep's service visit valuable and accommodating. We graciously look forward to your return and thank you for choosing Ray CDJR!

Always love Ray CDJR!

Always love Ray CDJR! Their customer service is top notch. They will continue to be our “go to” dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! Your complete trust in our service team is an honor we don't take for granted. Thank you for letting us know how satisfied you were with the exceptional service our team provided for you and your Jeep. We look forward to making your next appointment just as superb!