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Genesis of Portland

(72 reviews)
Visit Genesis of Portland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (503) 715-3184 (503) 715-3184
Used (503) 208-9920 (503) 208-9920
Service (503) 208-9922 (503) 208-9922

Reviews

(72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Portland from DealerRater.

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Chris is the man.

Chris is the man. Thanks for the quick buying process and the video. No problems with the car. A real steal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Law, we're delighted to know Chris made your buying process quick and easy at Genesis of Portland. Enjoy the ride in your new car!

Ask for Chris at Genesis Tonkin dealership on Canyon

Ask for Chris at Genesis Tonkin dealership on Canyon Road. Chris is 6’4” knowledgeable and patient and he loves cars. Buying my used car was a dream… even on Super Bowl Sunday…. Before kickoff. Genesis has all varieties of well cared for cars and the bar is raised for trained non pushy salesman and an inviting showroom. I bought a Subaru there. Ask for Chris.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Diane, we're delighted to know that Chris made your car buying experience a dream at Alfa Romeo at Ron Tonkin. It's great to see our team’s passion for cars and customer service reflected in your review. Enjoy the ride in your Subaru!

Friendly salesman and answered all the questions I had.

Friendly salesman and answered all the questions I had. Lucas went out of his way to make sure I understood the differences between the gas engine vehicles I was used to and the EV I wanted to buy. My only knock for the process was after I said I wasn't interested in a service plan they pushed it several more times. All in all would do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeff, we appreciate your feedback! It's great to know Lucas was able to assist you in understanding the EV at Alfa Romeo at Ron Tonkin! We apologize if our service plan discussions felt pushy - that wasn't our intention. Enjoy your new ride!

Dealership was friendly, helpful and was good about

Dealership was friendly, helpful and was good about following up with me when the car I was interested in was sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Allen was great, knowledgeable, and honest.

Allen was great, knowledgeable, and honest. It was a very professional experience. No hot box and they respected us. It really could not have been better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ken, we're delighted to know that Allen and our team at Alfa Romeo at Ron Tonkin provided you with a professional experience. We always aim for the highest standards of respect and honesty. Thanks for your review!

No stress!

Alan was great, no pressure, worked with me on price, no haggle! Accommodated my schedule, answered all my questions! Drove the car home today, so far so good! I’m

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ben, we're glad to know Alan provided a great experience for you at Alfa Romeo at Ron Tonkin. We hope you continue enjoying your new car!

Stelvio repair

I have dealt with Mark on several issues with my Stelvio and he is always more than happy to help and very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandy, we're glad to know that Mark has been helpful and pleasant during your visits at Alfa Romeo at Ron Tonkin. We appreciate you taking the time to share this feedback!

A happy car owner

Really appreciate Jo and Jobe's help. They made my experience as a first time buyer (at a dealership) really easy. They heard what I wanted in a car and loan and found me both of what I wanted. Jo didn't make me feel pressured to make any decision I wasn't okay with and would inform me about decisions that I could change after the deal was made as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the stellar review, Courtney! It's wonderful to hear that Jo and Jobe's expertise shone through and ensured you felt confident along the car-buying journey. The team at Alfa Romeo at Ron Tonkin hopes to work with you again in the future. Enjoy the ride!

Great experience

Great dealership. Allen Bradway gave us the best service with no pressure. He went out of His way to bring the car from The dealership across the river to our home in NE Portland and also picked me up at the max station. Highly recommend Ron Tonkin Alpha Romeo. And when you show up ask for Allan. He will do you right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hans, thank you for the great review! We're so glad to hear that Allen provided you with exceptional service and went above and beyond to make your experience convenient. Thank you for recommending Ron Tonkin Alfa Romeo, we appreciate your support! Have a wonderful day!

Great Service

Steve Lyle leads a service team that is top-notch: returns calls promptly, successfully addresses issues that I mention and discusses others that may appear after inspections, provides loaners or transportation if the work requires more time than I allow for waiting and readily orders accessories I request for the car (e.g., battery charger). A big plus is that the guys are polite, friendly but still professional. As an Alfa owner I greatly appreciate the service department having an Alfa technician on staff. Compared to service departments I've used at other car dealerships, this one is the best by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

This review makes our day! Thank you for choosing Alfa Romeo at Ron Tonkin and for highlighting the help you received from Steve. We hope to see you again down the road!