Reviews
Premium price for routine service and no parking for
Premium price for routine service and no parking for service customers. Other premium cardelers I have used, Lexus, BMW and Audi are superior.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We strive to provide a premium experience, and it's clear we have room for improvement in this area. Your comments are valuable, and if there's anything specific you'd like us to address or discuss further, please feel free to reach out. Thank you, Will Pak - Sales Manager - 503-203-4600
Chris May, sales rep at Genesis of Portland is the best!
Chris May, sales rep at Genesis of Portland is the best! He is friendly, knowledgeable and cares about the customer experience. I did not feel pressured during my visit to the dealership. He was able to get me into a lease of a top of the line 2025 Genesis sedan for the price of the model with less features and horsepower.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Chris provided such a positive experience at Genesis of Portland! It's great to know you felt comfortable and got an excellent deal on your new lease. Enjoy driving your 2025 Genesis sedan!
I would recommend Genesis of Portland.
I would recommend Genesis of Portland. They have a large inventory, nice lounge, and a friendly, knowledgeable team. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Genesis of Portland! We're delighted to hear that our inventory, lounge, and team made your experience a great one. We look forward to welcoming you back in the future!
Jack in the maintenance section is great.
Jack in the maintenance section is great. He is very professional and personable. The work was completed on time and the car is running good. Thank you Jack and the maintenance team who worked on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don, we're delighted to hear that Jack and the maintenance team at Genesis of Portland provided you with such professional service. Thanks for sharing your experience!
Wonderful people who work really hard.
Wonderful people who work really hard. Stephen and Jack went out of their way to take care of me and my family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, we're delighted to hear that Stephen and Jack provided such great service at Genesis of Portland. Thanks for sharing your experience with us!
Service was completed as promised…Quickly and
Service was completed as promised…Quickly and efficiently!! I was greeted promptly and reassured that my car issue would be resolved in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul, we're delighted to hear that our team at Genesis of Portland delivered prompt and efficient service for you. Thank you for sharing your experience!
Had a excellent experience buying a used truck here
Had a excellent experience buying a used truck here recently. I couldn't be happier with how the process went. They went above and beyond to get me the most for my money. I would for sure buy from them again. The salesman I dealt with was really friendly and I didn't once feel pressured to make the purchase. The finance guy Dillon was fantastic and ended up getting me a much better extended warranty ( 10 year 100,000 miles instead of 5 year 60,000 ) than I had selected for the same cost.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with us at Genesis of Portland! We're delighted to hear that our team, including Dillon, made the process smooth and pressure-free while securing a great deal on your extended warranty. We look forward to assisting you again in the future!
Had a excellent experience buying a used truck here
Had a excellent experience buying a used truck here recently. I couldn't be happier with how the process went. They went above and beyond to get me the most for my money. I would for sure buy from them again. The salesman I dealt with was really friendly and I didn't once feel pressured to make the purchase. The finance guy Dillon was fantastic and ended up getting me a much better extended warranty ( 10 year 100,000 miles instead of 5 year 60,000 ) than I had selected for the same cost.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Genesis of Portland! We're delighted to hear that our team, including Dillon, made the process smooth and pressure-free while securing a great deal on your extended warranty. We look forward to assisting you again in the future!
Helpful, professional, smooth transaction.
Helpful, professional, smooth transaction. Chris and whole team were awesome. Would highly recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that Chris and the team at Genesis of Portland made your experience smooth and professional. We appreciate your recommendation!
My wife and I came to test drive a couple of Toyota cars
My wife and I came to test drive a couple of Toyota cars (Prius and Corolla). We had a fantastic experience with Chris! There was very little pressure to purchase anything, and service was very friendly. Prices were fantastic for the mileage of the cars compared to other places with similar vehicles. My one complaint is that it took a while to get the paperwork, but this was not really their fault -- they only had one finance person working that day and was having technical difficulties, not to mention that the customer before us was taking a while. But once they got to us it was a very quick process! Highly recommend these guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robin, we're delighted to hear that Chris provided a fantastic experience for you and your wife at Genesis of Portland! We appreciate your patience with the paperwork process and are glad everything went smoothly in the end. Thanks for recommending us!