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Genesis of Portland

(72 reviews)
Visit Genesis of Portland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (503) 715-3184 (503) 715-3184
Used (503) 208-9920 (503) 208-9920
Service (503) 208-9922 (503) 208-9922

Reviews

(72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Portland from DealerRater.

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Had a excellent experience buying a used truck here

Had a excellent experience buying a used truck here recently. I couldn't be happier with how the process went. They went above and beyond to get me the most for my money. I would for sure buy from them again. The salesman I dealt with was really friendly and I didn't once feel pressured to make the purchase. The finance guy Dillon was fantastic and ended up getting me a much better extended warranty ( 10 year 100,000 miles instead of 5 year 60,000 ) than I had selected for the same cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us at Genesis of Portland! We're delighted to hear that our team, including Dillon, made the process smooth and pressure-free while securing a great deal on your extended warranty. We look forward to assisting you again in the future!

Had a excellent experience buying a used truck here

Had a excellent experience buying a used truck here recently. I couldn't be happier with how the process went. They went above and beyond to get me the most for my money. I would for sure buy from them again. The salesman I dealt with was really friendly and I didn't once feel pressured to make the purchase. The finance guy Dillon was fantastic and ended up getting me a much better extended warranty ( 10 year 100,000 miles instead of 5 year 60,000 ) than I had selected for the same cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Genesis of Portland! We're delighted to hear that our team, including Dillon, made the process smooth and pressure-free while securing a great deal on your extended warranty. We look forward to assisting you again in the future!

Helpful, professional, smooth transaction.

Helpful, professional, smooth transaction. Chris and whole team were awesome. Would highly recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Chris and the team at Genesis of Portland made your experience smooth and professional. We appreciate your recommendation!

My wife and I came to test drive a couple of Toyota cars

My wife and I came to test drive a couple of Toyota cars (Prius and Corolla). We had a fantastic experience with Chris! There was very little pressure to purchase anything, and service was very friendly. Prices were fantastic for the mileage of the cars compared to other places with similar vehicles. My one complaint is that it took a while to get the paperwork, but this was not really their fault -- they only had one finance person working that day and was having technical difficulties, not to mention that the customer before us was taking a while. But once they got to us it was a very quick process! Highly recommend these guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robin, we're delighted to hear that Chris provided a fantastic experience for you and your wife at Genesis of Portland! We appreciate your patience with the paperwork process and are glad everything went smoothly in the end. Thanks for recommending us!

Great sales team and attentive service team.

Great sales team and attentive service team. Was in and out within an hour for my first service check for my new GV70.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ann, we're delighted to hear that your first service check was quick and efficient at Genesis of Portland. Thank you for choosing us!

I really appreciated the personal experience I had a the

I really appreciated the personal experience I had a the dealership. Chris and Kim kept in touch and listened to my concerns and were easy to work with. I’d go back for regular care if they weren’t so far away from me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that Chris and Kim provided a personal experience for you at Genesis of Portland. It's great knowing they were attentive and easy to work with, even if the distance is a bit far! Thank you for sharing your feedback!

Alan our salesman was very straightforward, honest and

Alan our salesman was very straightforward, honest and pleasant. We felt we got a fair deal and the customer service was excellent. Our finance manager Ethan was a great human as well! Highly recommend this dealership and sales/finance team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Johnny, we're delighted to hear that Alan and Ethan provided you with excellent service at Genesis of Portland. Thank you for recommending our dealership and sharing your kind words!

What car buying should be!

What car buying should be! Professionals creating a pleasant and focused no pressure transaction environment. Lucas’ product knowledge and approach to the sale was fantastic. The team is efficient and responsive to the customer experience. I felt welcomed into the dealership, was introduced to others and treated with respect. Following delivery of the car I had a three hour drive home. Lucas gave me all the information needed to make the drive successful. Genesis of Portland is what car buying should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Todd, we're delighted to hear that Lucas and the Genesis of Portland team provided such a welcoming and efficient car-buying experience. Enjoy your new ride, we wish you many safe and happy miles ahead!

Chris did an excellent job on all levels of

Chris did an excellent job on all levels of professionalism and service. Great Dealership overall. Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marti, we're delighted to hear that Chris provided excellent service at Genesis of Portland. Thanks for the fantastic review!

Chris did an excellent job by being knowledgeable and

Chris did an excellent job by being knowledgeable and easy to work with. He made the actual purchasing process as painless as possible. Chris and the dealership definitely get a 5 star rating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Moe, we're delighted to hear that Chris made your experience at Genesis of Portland so smooth and enjoyable. Thanks for the fantastic review!