Mini of Wesley Chapel

Every time I need tires I go to them. Always great service and you get what you need. They take care of you promptly and treat you with respect and interest in your particular need.

I always have my vehicle serviced at mini of Wesley chapel. Service is always outstanding. My service advisor Jorge is wonderful. He is so helpful and dependable. He takes such great care of me. I always leave satisfied!

I took my Mini to Mini of Wesley Chapel for service. I had an appointment and arrived on time. They took my keys and I went to the waiting room. I sat for one and a half hours (!!!) and no one even came up to me to tell me what was going on. So I went to the desk. My car had not even been moved from where I had parked it. They hadn't even looked at it. They said they were busy. Not only do they not know how to book appointments, they have absolutely no consideration for their customers. DO NOT GO TO THESE PEOPLE. Use a mechanic in your neighborhood.

Jordan went the extra mile for me. Not only did my service appointment go smoothly but he and 2 other service technicians took the time to research and help me with some Bluetooth problems I was having. Very impressed with the commitment to customer service

Chris Alba is an Awesome salesperson and the management staff went above and beyond to make our buying experience truly exceptional. Highly recommend Mini of Wesley Chapel.

I'm looking for a newer Acura TL to upgrade from my 2010 with 100,000 miles, this young man is very polite, very generous/ respectful AND even offered to buy me a Starbucks!?! Then he took me on what he calls a "Discovery Drive" Wow! I've been in sales for a while and I was blown away that young man is only 22 years old! If you're in the market for any type of used car or new designed MINI, take my advice and visit Christopher Alba @ MINI of Wesley Chapel. Andrew Harvie is the manager that made all the numbers fit my budget, I found out after he's also the General Manager. Thank you guys so much for an incredible car buying experience!!

Angelo Daniel provided very courteous and professional experience throughout the entire buying process, I would recommend him and this dealership to anyone!! Love the auto!

Aside from the fact that the Mini Cooper is far superior to other small cars in its class, the service provided by the Wesley Chapel dealership is second to none. We're not great fans of car shopping and seriously dislike being pressured by sales folks. What a pleasant surprise for us to meet up with Chris Alba. Chris was exceedingly patient, friendly and professional in every way. He spent far more time listening and learning about our likes & dislikes than would ever be expected. We felt that he was actually trying to help us find the perfect ride as opposed to simply trying to make a sale. After considering our specific wants and needs, he showed us many possible options. However, he was not able to produce the exact car we wanted for the price we were able to pay. When we told him that we would need to continue our search, he was as polite and affable as ever. Chris expressed none of the blatant disappointment that so often follows a no-sale . Instead he spent the next day or so looking for the perfect match for our needs. Voila ... he found the right car at the right price within an exceptionally short period of time. The timeline went like this: we dropped by on a Saturday afternoon and by the following Tuesday we were the proud owners of the perfect vehicle. We love our "new" preowned Mini and look forward to a continuing positive relationship with Chris and the Mini Cooper dealership of Wesley Chapel. Chris Alba really did go the extra mile (& perhaps farther) for us and we are sincerely grateful. I would be remiss if I didn't at least mention Travis Moll, the gentleman who finalized our paperwork. He too was delightful to work with and made the testy job of signing all those documents an enjoyable experience. In conclusion, if a new or preowned Mini is in your future, call Chris; you'll be glad you did!

I used to have a friend over at Ferman BMW therefore I took my car in for service at Ferman Mini based on his suggestion. This was after I moved to Florida and was new to the area. Though their facility was fancy, they didn't address any of my concerns outside of the required service. Irritating when you drive 38 miles to get to the dealer. I can say the very opposite about Wesley Chapel Mini, which by the way is a tad further from me than Ferman is. They've done nothing (specifically Eric, Brien & Miguel in service) but go well above and beyond my requests. From the time I brought my vehicle in for a miniscule service, also a few miles early- Eric suggested several other items that weren't even on the docket. This brings me to my most recent visit, where my vehicle underwent a 1 in a million type issue where an un torqued bolt came off of the crank guide into the engine after a shift. The car wasn't in driving condition at all, I was stranded at the office. I used the MINI road side service to have the vehicle towed to Wesley Chapel where they blindly gave me a loaner car (didn't expect that as I called them 30 minutes after this happened) and opened a PUMA case for BMW to start an investigation. Low and behold, a little less than a month later my vehicle has a new motor (again, yes second one..) also with a new clutch & flywheel which was done on the dealership's dime at the time. During the time they had my car, they also sent a porter to switch loaner cars with us for rotation purposes which was extremely convinient. I am still fighting BMW North America to give me an overhead warranty on the engine itself as the vehicle is now out of warranty and woudln't be covered if this issue was to be repeated, however that is a standalone issue and takes nothing away from the extraordinary level of service that Mini of Wesley Chapel provides. Thanks guys, I rarely give good reviews because I can't cap my honesty.

I had the opportunity to meet 2 of the most professional and knowledgeable people I have ever met in the business. Andrew Harvie and Anna Carlson have made me a customer for life . This dealership goes the extra mile and then some.