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Mini of Wesley Chapel

(264 reviews)
Visit Mini of Wesley Chapel
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (813) 448-7758 (813) 448-7758
Used (888) 827-1303 (888) 827-1303
Service (813) 448-7747 (813) 448-7747

Reviews

(264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Avery in sales was thorough, polite, professional,

Avery in sales was thorough, polite, professional, knowlegable and friendly. He did an outstanding job. Highly recommend MINI of Wesley Chapel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Andy Aponte was my agent he’s fantastic, he was

Andy Aponte was my agent he’s fantastic, he was professional polite and answered all my questions at my repair. Derek Romero video was clear on what I needed fixed. Person who works at the parts department was super nice as well. Wesley Chapel mini his hands down or you want to take your car for a repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our purchase experience was excellent.

Our purchase experience was excellent. Our sales advisor, Ken, was patient, kind, informative, helpful and friendly, as were Carlos in finance and Diego who helped us become better acquainted with vehicle features and operations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently had a major repair done on my Countryman.

I recently had a major repair done on my Countryman. I was completely satisfied with the customer service I received from start to finish. I also found the repair to be reasonably priced. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an excellent experience with this dealership.

I had an excellent experience with this dealership. Derek Orca-Ramiro was my service coordinator and he helped me out through out the whole process. He kept me updated and informed. He worked tried very hard to keep the cost down. I recommend BMW mini of Weasly Chapel whole heartedly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I visited Mini of Wesley Chapel for maintenance, and I

I visited Mini of Wesley Chapel for maintenance, and I have to say, the experience was outstanding. From the moment I arrived, I was treated with the utmost care and professionalism. Derek made sure I was informed about the entire process, answering all of my questions with patience and clarity. He ensured that my vehicle was well taken care of and that I was comfortable throughout the entire visit. Even though Frankie wasn’t handling my maintenance directly, I want to give a special mention to him. Frankie has always gone above and beyond to assist me, offering exceptional customer service every time I've interacted with him. His dedication and willingness to help make him a standout member of the team. Mini of Wesley Chapel continues to exceed my expectations, and I’m confident that I’ll return for all my future service needs. I highly recommend Derek, Frankie, and the entire team at Mini of Wesley Chapel to anyone looking for top-notch service and care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have owned numerous of Mini Coopers throughout the

We have owned numerous of Mini Coopers throughout the past fifteen years or so. We can always rely on Mini of Wesley Chapel to go above and beyond what is necessary to ensure that the customer is pleased with their visit and their service. 5 Stars for Brian (Service Manager) and his crew. Thanks for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always receive notifications for service and I get

I always receive notifications for service and I get scheduled in a timely manner. I don’t have anything else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Attentive, understanding and quick to satisfy customer

Attentive, understanding and quick to satisfy customer needs. A pleasant staff of knowledgeable employees willing to take tat extra step.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sent inquiry about a vehicle I was considering, Danny

Sent inquiry about a vehicle I was considering, Danny and Jack got me the information I needed. Danny and Jack made the purchase process as smooth as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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