Tony Serra Nissan Cullman

The people are friendly and respectful I will always come back for our needs thank youn

Very kind, excellent cleanliness and very quick service. I made a great choice coming to Nissan.

Braydon Ross was pretty close to sticking with the agreement we text back-and-forth the day before. in other words, he kept his word and in this day and time most businesses do not. I am impressed with him and the dealership.

Very professional and was able to get us just what we were looking for. there sales team are great and Finance was very fast. I would highly recommend them on whatever type of vehicle you’re looking for. Just go in and talk to John Wayne In sales and Mr. Tucker in Finance, they’ll take care of you.

The experience was very very good the salesperson was very experienced I look forward to shopping there for my wife a car and here in a few weeks

The employees are always friendly and courteous. The waiting room is clean and furnished with coffee water and popcorn. Received good service with my Nissan.

No matter what my needs are I get treated with the utmost respect, they are very timely and I get service with a smile.

Nice clean professional buisness making people happy and commutable! Great inventory and service! Great staff!

The dealership went to pick up the vehicle we wanted from another dealership. We were under the agreement that the vehicle we were getting had the complete premium package prior to the dealership leaving to get it. We were told this was the only way you could get a moon roof and the only way the brochure showed it. After signing papers, we were told the vehicle would be there and ready to pickup at 6:00. Once we saw the vehicle, we noticed it was not the complete package. This vehicle did not have a trailer hitch or 7 pin wiring harness. This was not disclosed to us prior to signing for the dealership to go and get this vehicle. Also we were told that the vehicle came with a five year maintenance plan. We were not told we were paying $4,000 for it in financing. We were told we were getting three years maintenance for free. I would like for the dealership to at least make the two hitch and wiring harness correct. Our sales representative did go to the manager, but the manager refused to make it right. The dealership should also make it known to customers that they are paying $4000 for a five year maintenance plan and a copy of what is included in the maintenance package.

The customer service was so great! Starting with the person that talks to you when you walk in the door Madelyn, and even when you check out! Highly recommend! We’ve been going to this place since 2015! Won’t go nowhere else!