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INFINITI of Lafayette

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience at Infiniti of Lafayette

Great experience...Mr. Bill Jones was friendly, personable, and knowledgable. I will send all of my friends and family here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love to hear the wonderful things customers have to say about our team members - thank you for taking the time to share with everyone. We hope you are loving your new vehicle and welcome to the INFINITI of Lafayette family!

In Love with my Caddy!!

I was involved in an MVA & my car was a total loss; which put me in the bittersweet situation of car shopping. Infiniti was the first stop my husband made. He was greeted by Chris Cheung, who was very friendly & helpful. He was not pushy, but rather informative! Chris' impression was so great that my husband insisted on bringing me. As we were looking around the following day, we were greeted by Chase Lapeyrouse; who was also very nice, helpful, and knowledgeable. He answered all questions in a professional but friendly manner; which made us very comfortable! We were able to test-drive a car without feeling like we had to make a purchase. I wasn't totally sold because I still wanted to "look around for something else!" Needless to say, we were back the very next day!! Chase made the credit app & approval process very easy and hassle-free. We were approved in minutes with an incredible interest rate & affordable monthly note. Long story short, we walked away proud owners of a new vehicle! I would definitely recommend Infiniti of Lafayette to any & everyone! Thanks Chris & Chase! You guys totally rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's always great to hear what wonderful things customers have to say about our team members. Thank you for taking the time to share with everyone how great your experience was with Chase and Chris. We hope you are loving your new vehicle and welcome to our INFINITI of Lafayette Family!

Great, professional service

Daniel was very professional and prompt with getting trade-in, financing and paperwork together. He was able to answer or find answers to all my questions. He made the lease purchase fast and easy. PI would recommend Ininiti of Lafayette to others as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't be more thrilled Daniel was able to get you into a vehicle you love! Thank you for taking the time to share with everyone how wonderful your time was with us at INFINITI of Lafayette. We hope you are loving your new vehicle and welcome to the INFINITI Family!

Loved our salesman

I was in the search for two vehicles. One used and one new. Daniel was very patient in our search. I did buy a used BMW and will not buy new until July.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting everyone know about your great experience! Let us know if you need anything else in the future we are always more than happy to help!

excellent service

I went to baton rouge to try to get a Cameron and was turn down do to there credit application. They never tryed to work with me, but Daniel and Infinity dealership went out of there way to get me in my Camero that I always wanted...God bless them for all that they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn't be more thrilled Daniel was able to get you into a vehicle you love! Thank you for taking the time to share with everyone how wonderful your time was with us at INFINITI of Lafayette. We hope you are loving your new vehicle and welcome to our INFINITI Family!

Great

The salesman was very helpful and he did a great job on getting a great deal on our vehicle. I'll recommend Mr. Daniel to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn't be more thrilled you had such an awesome car buying experience with Daniel! We hope you are loving your new vehicle and welcome to our Fabre Group Family!

Excellent

As I arrived at Infiniti I was met by a nice young lady named Jackie Rodriguez, then I was introduced to a very nice guy named Luay Alshehabi. He was very friendly guy. He was detacated to his job and the customer. I enjoyed working with him and I think he treated me fairly. I give him an excellent rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's always great to hear what wonderful things customers have to say about our team members. Thank you for taking the time to share with everyone how great your experience was with Jackie and Luay. We hope you are loving your new vehicle!

Smoothest purchase I've ever made!

I purchased a QX60 from Infiniti of Lafayette this past week. I could not be more pleased with the service we received. Our salesman, Daniel Rousseau, was very helpful...answering all our million questions, working on our behalf for an amazing deal, and truly helping us to fully understand the workings of the vehicle we were purchasing. The whole process, was the quickest we deal have ever made. No more sub-par service that leaves you waiting for hours upon hours at a dealership...Infiniti of Lafayette is top notch! They were very accommodating of my husband's late work schedule, even meeting us after hours to tie up loose ends. Quick, professional, and customer oriented. I definitely suggest you check them out before going anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We couldn't be more thrilled to hear you had such an amazing car buying experience with Daniel at INFINITI of Lafayette! We hope you are loving your new vehicle and welcome to our INFINITI Family!

Smoothest purchase I've ever made!

I purchased a QX60 from Infiniti of Lafayette this past week. I could not be more pleased with the service we received. Our salesman, Daniel Rousseau, was very helpful...answering all our million questions, working on our behalf for an amazing deal, and truly helping us to fully understand the workings of the vehicle we were purchasing. The whole process, was the quickest we deal have ever made. No more sub-par service that leaves you waiting for hours upon hours at a dealership...Infiniti of Lafayette is top notch! They were very accommodating of my husband's late work schedule, even meeting us after hours to tie up loose ends. Quick, professional, and customer oriented. I definitely suggest you check them out before going anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Awesome Customer Service

First time purchasing an Infiniti G37! Finally got my luxury sports car! Daniel was beyond wonderful, he made sure I got a great deal and that everything went smoothly and went beyond to meet my expectations and needs! The best salesman out there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn't be more thrilled Daniel was able to get you into a vehicle you love! Thank you for taking the time to share with everyone how wonderful your time was with us at INFINITI of Lafayette. We hope you are loving your new vehicle and welcome to the INFINITI Family!