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INFINITI of Lafayette

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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QX80 Infiniti

I would like to extend my appreciation again to Mr.Luay. My buying experience was absolutely amazing, he did everything possible for me to drive away in my dream car. He did not ask me to look at another vehicle I told him that’s what I came there for and he made it happen. Thanks again for all you did and I recommend infinite of Lafayette to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I had a great experience shopping for a new vehicle here. Michael Cook was the guy who helped me out and he did a wonderful job. He took the time to go over every detail and every feature.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Friendly and Informed Staff!!

Great purchasing experience! The staff was very friendly and accommodating. If you are looking for a great deal, this is the place to go. Thanks Luay, Sharon, and Kristie for treating me like family:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional & courteous staff!

This was by far my BEST vehicle purchasing experience! LUAY ALSHEHABI thank you for all your patience & time during this process! I absolutely love my new INFINITI!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 Q60 red

This is our third purchase, Luay Aslhehabi gave excellent service. Explained everything to us no pressure salesman, love the gentleman. Thank you everyone so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

OLIVIER, Thank you for the 5-star review. We appreciate you taking the time to leave a review for Luay and INFINITI of Lafayette. We are pleased to hear Luay could make your third purchase excellent. We are excited to have you as part of the INFINITI of Lafayette family!

INFINITI G50

I could not have asked for a better experience! Everyone was so accommodating and friendly, from the General Manager to the car detailing workers. They treated me the same even after the sale! Will definitely go back for another pirchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the perfect review of our staff! We are pleased to hear you were treated excellent through the sale and after, it is what we strive for every time. Also, we appreciate you taking the time to share your experience with other customers and potential customers. Welcome to the INFINITI of Lafayette family, and we look forward to serving you in the future as well.

Great Experience

So completely satisfied with Infiniti of Lafayette! The overall atmosphere was friendly and professional. Everyone was genuinely nice and willing to help. Our salesperson Rame Abusaada was great to work with! He was so very nice and patient in helping us choose our vehicle and very knowledgeable of the various vehicles and packages. So glad we ended up with Rame as our salesperson! I will definitely recommend him and Infiniti of Lafayette to all my friends and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the perfect review of our dealership and staff. Thank you for taking the time to let us know how your visit went when you purchased your car. Rame will be pleased to hear your kind word, as well as our other employees. Welcome to the INFINITI of Lafayette family, and we thank you for any referrals you can send us.

NEW CAR BUY EXPERIENCE

EXCELLENT SERVICE, FAST AND FRIENDLY! OUR SALES PERSON RAME ABUSAADA DID A WONDERFUL JOB IN GETTING US THE BEST DEAL ON A BRAND NEW VEHICLE. WE ARE COMPLETELY SATISFIED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and 5 star rating for Rame and our dealership. We appreciate your business and taking the time to write us a review. Welcome to the INFINITI of Lafayette family and we look forward to serving you in the future.

Quickest deal...

We bought a QX60 at Infinity of Lafayette. CJ was our salesman and it was a great experience. I was at the dealership for less than 2 hours (which is quick from my experiences). I would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Truly Exceptional

I really cannot say enough about the people and service at Infiniti of Lafayette. From the moment I walked in and was greeted by the receptionist and my salesman, Luay, I could tell there was something different about the way they do business. Never once did I feel pressured or manipulated by anyone there - even as two customers who came in after me were wanting to purchase my car while I was still trying to make a decision. The fact that they didn't push me aside and go for the sure-fire sale tells me they value their customers more than making a quick buck. Luay is, by far, the most accommodating and personal salesman I have ever dealt with. He went above and beyond to understand our needs and get us into the car that best suited them. You could tell he genuinely cared and wasn't just looking for a sale. The entire staff at Infiniti was absolutely wonderful. My one year old twins were running crazy and everyone embraced them and lent a hand. We never felt like a burden, which is saying a lot with two rambunctious babes. They even had the car detailed a second time to meet the needs of my kids who have allergies. All around, it was my best car buying experience EVER, exceeded all expectations, and I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

WOW!! Thanks so much for an amazing review! We appreciate you taking the time to let us know how excellent your visit was with us. Thank you for the 5 star rating for Luay and Chris, I know they will be very grateful. We are pleased to welcome you to the INFINITI of Lafayette family and look forward to continuing to service you in the future.