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INFINITI of Lafayette

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer

Staff was excellent in aiding a blind veteran through the whole car buying experience. Mr. Luay had super excellent phone communication skill. He is sincere in his caring about his customer. We are very pleased with this purchase. Mr Chris was excellent in aiding the veteran with the proper signing of finance pages. The Manager was extra helpful, with aiding us in accommodations for our stay overnight. The whole staff even gave us history on the local culture. What a wonderful experience. It was well worth the trip. They truly made the veteran happy and secure with his new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent dealership

I would to thank my salesman Luay for being so nice and courteous, he made buying a vehicle easy and hassle free. I was very comfortable with him. I will recommend him to my friends and family. Thank u Luay and keep up the good work, may GOD bless you. U are the best .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love their sales team!!

If I could, I would give them 10 Stars!!!! These guys made it possible for me, not one time but TWO TIMES IN LESS THAN A YEAR to get me the car I wanted!! I cannot say enough about these fine people!!!! And I have to say how very compassionate the whole team was for me and my family. Thank you all so very very much!! I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP HANDSDOWN!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience

I had such a wonderful experience with this dealership that I have never seen at in of the other car makers Cadillac, Lincoln. Great People

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service. And great sales team and staff !!

Always have had great service at INFINITI of Lafayette. Just purchased my second xq80 from Lafayette. Great staff treat you like you are a part of their family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write us a review! We are glad the staff could make your experience enjoyable!

NEW TOYOTA OWNER FROM INFINITI OF LAFAYETTE, LA !!

I WOULD LIKE TO THANK RAMEY SAVOIE AND STAFF FOR BEING SUCH A GREAT HELP IN FINDING A USED CAR FOR MY LIKING AND ALSO BEING SUCH A GREAT SALESMAN MAKING ME AND MY FAMILY FELL REALLY WELCOMED AND AT HOME AS WELL AS GETTING ME A GREAT FINANCE DEAL . I'M REALLY ENJOYING MY VEHICLE. THANK YOU SOOO MUCH!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever!

Micheal Cook at Infiniti of Lafayette made this purchase easy, enjoyable, and treated us to a first class experience! My office manager and my husband surprised me with this purchase and Micheal made the experience even better. I highly recommend Infiniti of Lafayette!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a review. We are glad Michael could make the purchasing experience easy! Thank you for choosing INFINITI of Lafayette.

New Infiniti Owner

In shopping for an SUV I was very interested in comparing the safety features of the QX 60 against other vehicles I was considering. Bill Jones was very patient and explained each safety feature available in the QX 60 in detail. He was courteous and pleasant to work with throughout the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Infiniti of Lafayette!!!

This is a Professional Place, that treats people like Royalty! The Salesperson, Mr. Bill Jones, is absolutely the type of person all sales people should emulate. He pays attention to the details of what we tell him we want and he delivers!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New infinity

Courteous, informative, & professional service. Luay made our visit and purchase very enjoyable. It is our 2nd infinity vehicle and won't be our last with Infinity of Lafayette. We have been there for service and every visit is always pleasant . This dealership is by far the best we have ever dealt with. Luay and Chris and all the staff are so courteous and helpful that you feel like part of the Infinity family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a review.